Job Description

Role Overview

We're looking for a proactive and detail-oriented

Programme & Administrative Executive

to support the smooth delivery of enrichment programmes across childcare centres. You'll manage instructor scheduling, coordinate class logistics, and handle key administrative tasks such as data entry, attendance tracking, and stakeholder communication. You'll also assist with ad hoc duties as needed to support daily operations and team initiatives.

Key Responsibilities

Programme Coordination & Scheduling

Plan and assign freelance instructors based on childcare centre class schedules. Ensure timely communication and coverage for all sessions. Monitor and resolve scheduling conflicts, last-minute changes, make-up classes, and instructor substitutions. Prepare and distribute class timetables, reminders, and updates to relevant stakeholders.
Data Entry & Administrative Support

Oversee data entry for programme registration, materials ordering, and internal tracking systems. Maintain and update student databases, instructor rosters, and class attendance records.
Events & Promotions

Assist in planning and executing trial classes, roadshows, and promotional events to drive student enrolment. Coordinate event logistics, prepare materials, and provide on-site support as needed.
Communication & Stakeholder Support

Serve as a liaison for childcare providers, freelance instructors, franchisees, and internal teams regarding class logistics and administrative queries. Draft and send clear, professional communications (e.g., class updates, reminders, make-up arrangements). Address feedback or concerns with empathy and efficiency, escalating when appropriate.
General Support

Perform ad-hoc tasks as and when required to support team operations.

Requirements

Diploma or Degree in Business Administration, or related field preferred. Experience in programme coordination, education, or customer service will be an advantage. Strong organizational and communication abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office and basic data management tools. Ability to work independently and as part of a team. Able to multitask and adapt to changing schedules
Job Types: Full-time, Permanent

Pay: $2,800.00 - $3,000.00 per month

Work Location: In person