Job Description

Location

Raffles Place

Job Function

Programme & membership management

Employment Type

Contract

Position Level

Executive

Education Level

Diploma

Salary Range

3,000 - 3,200

Number of Vacancies

1

Posted On

2 days ago

Expiring On

3 months

Job Role and Responsibilities

Reporting to the Head of Communications, the

Programme Executive

(1 year contract)

will be part of a dynamic team responsible for membership engagement that support the Association's vision and goals. This role is partly maternity cover for an existing team member.

Key tasks

Programme management for SSA's suite of Human Capital related services, including staffing workgroup meetings for members and planning for outreach events on related Human Capital topics Monitor adoption of programmes and feedback Manage membership portal back end; provide management with statistics and reporting Manage membership life cycle - eligibility, member onboarding, renewal and offboarding processes Database management Assist team in planning for key account company visits Participate in CRM architecture revamp project Assist in organisation of other member engagement activities
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Key Attributes

We are looking for a highly motivated, results-oriented, proactive and resourceful team player who is able to pay high attention to detail. To be successful in the role, you will need to possess a can-do attitude and customer centric mindset, good interpersonal skills, and the basic data skillset.

Job Requirement

Requirements

2-3 years of experience in a customer facing role Ideally have worked in a membership-based organisation, but not required Business administration, communication or similar qualification. Diploma graduates are welcomed Experience in handling CRM system and reviewing databases Proficiency in Microsoft Excel, Powerpoint, Word, Access and Wordpress


This position is open to Singaporeans and PRs only. Interested applicants, please email your CV, expected salary and availability to hsuchern@ssa.org.sg and cc yitian@ssa.org.sg

About

Singapore Shipping Association

Government, Associations, Chambers, Unions, International Organisations
The Singapore Shipping Association (SSA) is a national trade association formed in 1985 to serve the interests of its members and enhance the competitiveness of Singapore as an International Maritime Centre and global hub port. The association represents over 500 member companies comprising of ship owners and operators, ship managers, ship agents and other ancillary companies such as shipbrokers, classification societies, marine insurers, bunker suppliers, maritime lawyers, shipping bankers, maritime tech startups amongst others. As the voice of the shipping industry, the SSA engages and collaborates with related government agencies, and is also actively involved in promoting Singapore's shipping interests both regionally and internationally. SSA also strives to give back generously on behalf of its members, to nurture the next generation of maritime talent and in Corporate Social Responsibilities activities.