Job Description

The Singapore Shipping Association (SSA), established in 1985, is a national trade body representing over 500 maritime companies, including shipowners, operators, managers, agents, and related service providers. SSA promotes Singapore as a top International Maritime Centre and global hub port, working closely with government agencies and international partners. It also supports industry growth through talent development and corporate social responsibility initiatives..

Job Role and Responsibilities

Reporting to the Head of Communications, the

Programme Executive

(1 year contract)

will be part of a dynamic team responsible for membership engagement that support the Association's vision and goals. This role is partly maternity cover for an existing team member.

Key tasks

Programme management for SSA's suite of Human Capital related services, including staffing workgroup meetings for members and planning for outreach events on related Human Capital topics Monitor adoption of programmes and feedback Manage membership portal back end; provide management with statistics and reporting Manage membership life cycle - eligibility, member onboarding, renewal and offboarding processes Database management Assist team in planning for key account company visits Participate in CRM architecture revamp project Assist in organisation of other member engagement activities

Key Attributes

We are looking for a highly motivated, results-oriented, proactive and resourceful team player who is able to pay high attention to detail. To be successful in the role, you will need to possess a can-do attitude and customer centric mindset, good interpersonal skills, and the basic data skillset.

Requirements

2-3 years of experience in a customer facing role Ideally have worked in a membership-based organisation, but not required Business administration, communication or similar qualification. Diploma graduates are welcomed Experience in handling CRM system and reviewing databases Proficiency in Microsoft Excel, Powerpoint, Word, Access and Wordpress
This position is open to Singaporeans and PRs only. Interested applicants, please email your CV, expected salary and availability to hsuchern@ssa.org.sg and cc: yitian@ssa.org.sg