Job Description

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.




Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

Student Administration


Manage enrolment/unenrolment processes Support class scheduling and room bookings Assist with make-up class and logistics exam Track additional module sign-ups and handle related student communications
Academic and Faculty Coordination


Liaise with faculty for class schedules and course information Prepare course materials and ensure timely dissemination to students and alumni Support the issuance of teaching contracts and teaching assistant assignments
Exchange Segments Logistics


Coordinate logistics for inbound/outbound exchange weeks and joint electives Liaise with partner universities and internal departments to support student mobility Track participation and feedback for programme reporting
Alumni Course Administration


Maintain database of alumni course entitlements and participation Coordinate course access and material distribution Provide basic student support to lifelong learners
Operational Support


Maintain accurate records and support reporting for programme management Assist with onboarding of new students and support student events and briefings
Provide general administrative support to the MBA team


Support additional tasks and projects as needed to ensure the success of the MBA programme

QUALIFICATIONS

Undergraduate degree. Strong analytical and organisational skills with a high level of accuracy and attention to detail. A collaborative team player who is also capable of working independently with initiative and sound judgment. Excellent interpersonal, written, and verbal communication skills to engage effectively with faculty, students, and administrative stakeholders. Able to prioritise and manage multiple tasks in a dynamic, fast-paced environment, and make timely, well-considered decisions under pressure. Digitally competent and comfortable with administrative systems; proficient in Microsoft Office applications (Excel, Word, PowerPoint). Adaptable and resourceful, with a proactive attitude toward process improvements and service excellence.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University