Job Description

Company Description
NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 14,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region
We are seeking a skilled and motivated Business Support Administrator to manage the project processing and administrative support to the team.

Admin PM shall be responsible for project delivery which deliver and support projects with minimal or no on-site presence. He/she will ensure deliverables are on time and conform to processes and standards meeting customer's requirements.
Admin PM role in assist TS delivery team in fronting simple and small value project based on contractual milestones and timelines with zero lapses.

• Coordinating delivery of hardware/software to customer
• Update internal project revenue tracking systems (iTrack/IPMS)
• Complete and submit project artefacts, agreed schedule, and reports on time, ensuring accuracy and alignment with project standards.
• Collaborate with on-site PMs / vendors for updates and handovers
• Obtain signed Delivery Orders (DOs) from customer
• Secure billing confirmation and sign-off for invoicing customer
• Conduct project closure activities, including obtaining final approvals, updating systems, submitting closure documentation, and archiving records.
• Track and prioritize chargeable work to maintain billability/productivity and submit all time logs on time.
• Achieve financial performance by meeting revenue targets given. Monitor and control project finances to ensure zero margin dollar erosion against approved baselines throughout the fiscal year.
• Consistently provide excellent customer service to ensure high satisfaction and prevent any customer complaints.
• Prioritize and handle multiple tasks efficiently, especially given our fast-paced work environment where we often face frequent interruptions and considerable pressure due to immediate deadlines.
• Maintain comprehensive documentation and versioning within our shared drive or library. This practice ensures that everyone has access to the latest information and can collaborate seamlessly.
• Flexible and ready to take on any ad hoc duties that may be assigned.

Qualifications
Minimum: Diploma
Additional Information
We are driven by our AEIOU beliefs--Adventure, Excellence, Integrity, Ownership, and Unity--and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Scam Alert
We are aware of fraudulent job offers and impersonations of NCS recruiters. Phishing emails using convincing-looking but fake addresses are also commonly used to trick you into thinking that they come from official NCS sources.
Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender's email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender's identity by contacting us at reachus@ncs.com.sg.

Skills Required