Project deployment for customers\' Enterprise IT Network Services.
Work closely with Project Manager to fulfil project deliverables.
Execute, monitor and assist in the installation and ongoing support and maintenance of all hardware, software and networks in project delivery.
Responsible for supporting operational systems satisfying contractual Service Level Agreement
Establish TAC cases with principal vendor in complex problem till resolved. Assisting the Customer in the verification, isolation and/or provision of a temporary work around for the incident/problem logged.
Diagnose and rectify technical issues.
Perform and manage routine preventive maintenance and operational activities promptly and effectively.
Documentation skills include creating and updating detailed solution design, installation and maintenance documents. Provide up-to-date project documentation and reports.
Perform standby duties if required.
Period:
1 year outsourced contract
Working Hours:
Mon to Fri : 8:30 am to 6 pm
Salary:
Up to $5000 + Standby Allowance $200
Working Location:
Ang Mo Kio
Job Requirements:
Possess Degree/Diploma in Computer Science/Electronics/IT or equivalent
Minimum 1 year of relevant working experience in IT infrastructure operation
Special Knowledge or Skills\xe2\x80\x8b:
\xe2\x80\x8bBe customer and service oriented, positive working attitude.
Possess CCNA / CCNP certification
Good Knowledge of following products will be advantageous: Cisco switches, IXIA, NTP, SMS Gateway, Data Diode, F5, Solarwinds
ITIL certification will be an added advantage
Interested applicants, kindly email your detailed resume (MS Word format is preferred):(Registration no: R1332758)Please ensure that applications sent through email are no bigger than 1Mb.We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)3 Shenton Way, #19-01 Shenton House, Singapore 068805T: 6337 3183 | F: 6337 0329 | W: