Job Description

As a leading recruitment agency in Singapore, Adecco connects top talent with industry-leading employers, creating valuable partnerships to drive business success. Our expertise spans diverse sectors, providing workforce solutions tailored to meet Singapore's dynamic job market demands.
Requirements

• Relevant experience in HR / Payroll / Ops will be advantageous
• Proficient in Microsoft Office and willing to learn technologies
• Skilled in service delivery, problem resolution, and service recovery
• Good communication and strong interpersonal skills
• Team player and self-motivated

The Opportunity

• 9am - 6pm (4 weekdays & 1 weekend)
• Main Office: Shaw Centre, Client's site visits
• Up to gross of $3500 (Commensurate with exp)
• 1-Year Renewable Contract

Job Scope
Design & Implementation

• Involves in budgeting, planning of resources and timelines
• Collaborate with internal teams (e.g., Finance) to ensure smooth invoicing and payments

Client & Account Management

• Provide comprehensive Human Resource Solutions (e.g., Employment Act, market trends, salary benchmarks) to clients
• Ensure client satisfaction through regular operational reviews, timely invoicing, and addressing escalations
• Participate in gathering requirements and managing service delivery
• Handle service recovery and out-of-scope requests as needed

Candidate & Offer Management

• Partner with recruitment team to source and screen candidates using structured methods
• Manage interviews, offers, and the onboarding process, including contract administration and induction
• Associate Management
• Oversee associate performance, welfare, and disciplinary matters
• Respond to employment-related queries and ensure punctuality and attendance, especially on weekends
• Execute retention activities and manage associate welfare

Operations Management

• Act as the primary operational contact for service delivery, ensuring tasks are completed within scope
• Manage part-timer rostering, monitor service quality, and maintain an on-site presence when necessary
• Streamline communication between clients and associates and improve work processes
• Maintain accurate documentation and compliance with company and legislative policies

Skills Required