Job Description

Job Summary:

This role leads the conceptualization, delivery, and post-launch management of key initiatives that uplift top-tier agents and expand recruitment pipelines across Prudential. The Project Lead will shape initiative priorities, coordinate milestone planning, an manage cross-functional alignment to ensure timely, agency force relevant execution. You will work closely with activation, content delivery and performance teams to translate strategic direction into actionable programs that accelerate career progression and attract quality talent. This role requires a strong operational grip, field empathy, and a collaborative mindset to ensure initiatives are sequenced, scaled and measured effectively.

s:

Lead end-to-end delivery

of Top Tier and upward mobility initiatives - from conceptualisation and planning to rollout and post-launch refinement

Define initiative scope, priorities, and milestones

aligned with agency growth goals, recruitment expansion agenda, and top-tier strategies

Ensure operational readiness for launch and long-term sustainability

- coordinate operational and enablement workflows, tracking mechanism and backend dependencies to ensure initiatives are structurally sound, fully set up and maintainable post-launch

Partner with the Change Activation and Delivery teams to orchestrate impactful initiative rollouts -

ensuring wide awareness and deep field engagement through digital updates, roadshows, training sessions, campaign toolkits and leadership cascades. Build aspiration, drive adoption and refine initiative tracks based on adoption insights and real-time feedback.

Partner with Performance team to track adoption and progression data for reinforcement levers

- using insights to identify gaps, shape targeted support journeys, and activate BDMs/Cluster heads, Trainers, Stakeholders and Agency Force to drive sustained behavior change and momentum post launch

Anchor cross-functional alignment

to ensure consistent market execution and strategic intent across agency clusters and supporting functions

Ensure programme continuity and initiative relevance with Agency

- maintain initiative rhythm, stakeholder clarity, and operational touchpoints to support seamless launch and long-term adoption. Drive feedback loops to validate initiative relevance, adoption and refine program delivery based on real-time feedback and on-the ground conditions

Qualifications & Experience:

Bachelor's degree in business, Technology, or a related field 6-10 years' experience in agency strategy, distribution operations, or transformation roles within insurance or financial services Proven track record in leading and operationalising field-facing initiatives such as recruitment expansion, top-tier segmentation uplift (MDRT), performance progression, and/or leadership development programs Experience or background in consultancy with insurance project management and proven results will be considered

Key Skills & Traits

Strategic thinker with strong operational grip and structured execution mindset Field-empathetic and grounded -- understands what motivates adoption and how to land initiatives on the ground Strong stakeholder engagement and influence -- able to align across functions and agency segments Skilled in turning insights into reinforcement actions, and aligning trainers/BDMs to execute at scale Confident communicator -- clear in written, verbal, and visual storytelling formats (slides, playbooks, recaps) Proactive, resilient, and adaptable -- thrives in a fast-moving, cross-functional environment * Collaborative but outcome-driven -- balances relationship-building with accountability for impact