Job Description

• Manage of assigned Wide Area Network (WAN) projects and transitions complying to Project
• Manage Methodology(PMM) that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members that are key to the successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customized response for bid questions and presentation on Project Management to potential customers.
• Provide regular updates on progress of the project to the customers.
• Provide weekly/monthly project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer’s satisfaction.
• Provide Project Completion Handover Documentation to customer.
• Facilitate project handover meeting to Operations.

• Degree in Electronics Engineering/Telecommunication
• At least 5 years of IT experience in a multi-disciplinary environment (Data Centre Operations, Network, Storage, Server, Middleware)
• At least 2 years of Project Management experience in a low to mid-level complexity IT infrastructure outsourcing environment.
• Certified in PMP, PRINCE II or CITPM
• A self-starter with the ability to work independently, as well as in a team
• Competent at communicating at the Senior and Executive Management level.
• High level verbal, written communication and presentation skills.
• Excellent interpersonal and negotiation skills.
• Strong personal commitment to achieving results.
• Have passion and with excellent appreciation of customer service.
• Capacity to present persuasive arguments to key stakeholders.
• Strong problem-solving skills.
• Demonstrate ability in decision making.