Job Description

Responsibilities

• Manages all stakeholders to ensure project resources are allocated and milestones are achieved for Transition/Implementation projects;
• Ensures on time transition preparation activities for the project, including Project initiation document and detailed project schedule;
• Provides project status reporting and relevant measures required for Project Governance;
• Develops transition approach, project plan, resource plan, in agreement with all stakeholders;
• Monitors transition progress to ensure all deliverables (Knowledge transfer, Shadowing,
• Reverse Shadowing, Service takeover) meet quality, timing and methodology requirements;
• Conducts regular project reviews with project team members and stakeholders to assess progress, identify project key risks / concerns / issues and take appropriate actions to resolve them;
• Escalates project issues and scope changes to the relevant stakeholders on a needed basis
• Conducts readiness assessment based on relevant acceptance criteria after each project phase, ensuring key milestones and deliverables sign-off;
• Leads, plans and manages assigned projects within the business group, in accordance with organizational and project goals, such as timelines and quality, to ensure successful achievement of project objectives and deliverables;
• Acts as the single point of contact for entire scope of activities for designated IT outsourcing account in managed service areas;
• Adapts and implements project methodologies, processes, documentation, tools and measurements in relation to project management;
• Ensures effective decommissioning of services that are deemed `end of life` - to confirm the remove of all operational facilities, and redundant equipment, whilst ensuring any operational dependencies are effectively managed;

• Degree in Computer Science or Information Technology or its equivalent
• At least 5 years of related experience in Information Technology or its equivalent industry
• At least 5 years of experience in Project Management experience with working experience in Workplace Management, Infrastructure Management as well as Cybersecurity Management would be added advantage
• At least 2 years of IT Managed Services experience with proven ability to work in large groups and managing multiple projects
• Working experience in Cloud Services, DevSecOps, Agile & Cybersecurity would be added advantage
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally
• A self-starter with the ability to work independently, as well as in a team
• Competent at communicating at the Senior and Executive Management level
• Strong personal commitment to achieving results
• Have passion and with excellent appreciation of customer service
• Demonstrated ability in decision making
• Working experience in Government agencies a plus
• Preferably someone with PMP and ITIL certification

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