Job Description

About this role

We are looking for a proactive, motivated, and ultra-organized Project Manager. With our company's rapid expansion, there is an ever-growing need for project management services. As a Project Manager, you will be responsible for planning, managing, and ensuring timely delivery of a wide variety of projects. You will have a major impact on many areas of the business and help grow the size and scale of projects we can deliver. This role will involve exceptional stakeholder management and interpersonal skills as the teams are geographically and culturally diverse.

Role Responsibilities

Your responsibilities will include:

• Creating and implementing project management processes for your assigned teams and delivering valuable projects on time and within scope and budget.
• Keeping multiple diverse projects in flight simultaneously, including defining requirements and deadlines, developing and executing detailed project plans, and tracking and ensuring the completion of work tickets and epics.
• Developing effective communication strategies to keep cross-functional stakeholders and leadership informed on progress, challenges, barriers, and solutions.
• Working closely with stakeholders and leads to ensure we tackle the highest priority projects and deliver the most significant value to the business.
• Managing a variety of projects. Examples of projects include transforming a core corporate or business process, rolling out major policy updates, or implementing a new tool to automate an existing manual process.
• Leading the way in clarity of work tickets (briefs). You'll write and review many tickets for a variety of tasks.
• Shielding people from distractions and keeping the team focused.
• Being an expert in our existing tools to plan, track, and visualize project work and propose new ideas for how we work.
• Contributing to the overall learning and development of all project managers.
• Understanding different business processes and driving optimizations and improvements through a combination of process re-engineering and technological changes.

Role Requirements

To succeed in this role, we'd love for you to have some or most of the following skills or experience:

• Demonstrated track record of delivering projects of varying sizes on time, in scope, and across different business functions
• The ability to juggle multiple deliverables simultaneously
• Experience in working in a dynamic Agile project delivery environment
• Excellent written and verbal communication in English—you will need to communicate your plans to all levels across the business.
• Ability to clearly define requirements and convey them in work tickets and briefs
• Comfortable managing projects with remote and distributed team members
• Working knowledge of project management software (Jira or other), along with agile processes and procedures
• Outstanding interpersonal relationship building
• Excellent stakeholder management skills
• Communication planning and execution
• A keen ability to ask questions and dig into an issue until you understand it
• Can-do attitude: given a problem, you quickly understand the requirements and output a solution
• An ability to develop spreadsheets, diagrams and processes to document needs and communicate them with all levels of the organization
• You've worked in an OKR environment
• Solid Excel/Google Sheets and reporting skills
• Passionate about change and always looking to improve processes

Note: Please upload your resume as a PDF and do not include any salary or compensation information. Please include a cover letter telling us about a complex project that you managed that positively impacted your business or team.

Hiring process

When it comes to hiring processes, "rigorous" and "opaque" are often mistakenly conflated. For us, it's always a mutual exchange, so we think it's important that candidates have a clear understanding of the process and what we're looking for. Learn more about the hiring process by visiting our careers page.

Benefits

Health and happiness go hand in hand, and we make every effort to support our team members in all facets of their lives—both inside and outside the office. Learn more about our employee benefits by visiting our careers page.

Before you apply

• At the moment, we do not sponsor visas in the UK and the EU. For Hong Kong, we require at least two years of working experience and a university degree in a related field. For Singapore, we can only sponsor visas for mid-career or above.
• Please upload your resume as a PDF and do not include any salary or compensation information in it.

ExpressVPN is one of the world's leading providers of online privacy and security services for consumers. Started in 2009, we've grown to have millions of active paying customers, a team of more than 700 people worldwide, and a brand recognized by hundreds of millions of people in 18 languages and more than a hundred countries. We see huge growth in our industry, and are gaining market share through strong execution.