Job Description

Epergne Solutions is seeking Project Manager - IT Retail banking experienceDomain Knoweledge :Retail Consumer banking operations & contact centerRetail product knowledge e.g. CASA, Loans (Secured/Unsecured), Wealth & Investment.Knowledge of Best Practices & Service Excellence in Technology & Operation ManagementTechnical Skills & Experience

• Strong business domain knowledge in retail banking
• Bachelor\xe2\x80\x99s degree in engineering/ business/ finance or equivalent
• Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
• Understanding of technology and operational processes across functions / departments in the bank/market.
• Familiar with change management processes and project management fundamentals
• Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
• Passionate, diligent and resilient individual with ability to thrive in ambiguity
• Experience in scoping and evaluation \xe2\x80\x93 Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
• Minimum 10 years of relevant banking Project Management and/or consulting experience
• Should be PMP/PRINCE Certified
• Having experience in Digital Servicing Transformation, Customer Journey Mapping, Value Stream Mapping, working knowledge of Lean/Agile principles/practices and getting actionable insights using data will be a plus.

Epergne Solutions