Job Description

1. RESPONSIBILITY

Project Management & Governance

Own and manage the full project lifecycle: scope, schedule, and budget. Develop and maintain the master project plan, including WBS, key milestones, and deliverables. Facilitate meetings with both offshore and client teams. Proactively manage risks, dependencies, and change requests to maintain control over timelines and budget.

Client & Stakeholder Management

Act as the primary on-site contact with clients, working daily from the client's office. Provide regular updates and reporting to clients and internal senior stakeholders. Manage clients' expectations across departments and seniority levels; resolve escalations swiftly. Gather feedback, negotiate priorities, and align roadmap changes as needed. Identify early signals for upsell and cross-sell opportunities in partnership with SmartOSC's account team.

Team Coordination & Process Enablement

Apply Agile, Scrum, or Hybrid delivery models depending on project needs. Support the offshore team with backlog prioritization, resource planning, and process coaching. Compliance & Security Ensure adherence to SmartOSC, The Client, and Monetary Authority of Singapore (MAS) compliance, security, and governance policies throughout the project.

2. REQUIREMENTS

Experience

Minimum 5 years managing software projects; experience in banking/fintech. Hands?on experience with Backbase or similar digital banking platforms (Temenos Infinity, Mambu, etc.) is highly preferred.

Knowledge & Skills

Solid grasp of SDLC, Agile/Scrum, DevOps, and change/risk management.
Understanding of core?banking, payments, security (OAuth2, OpenID Connect), and cloud (AWS/Azure). Excellent negotiation, communication, and presentation skills. Ability to interpret technical documents, ask the right questions, and relay clear requirements to the Offshore development team.
Education & Certifications


Bachelor's degree in Computer Science, Information Systems, or equivalent. PMP, PRINCE2, or CSM certification is a strong advantage.

Personal Attributes

Willing to work full?time on?site in Singapore Cross?cultural competence, "make?it?happen" attitude, and ability to thrive under pressure.

3. BENEFITS

What will you get?

Work in an international environment with teams located in 7 countries. Take part in SmartOSC's rigorous Business Events calendar of over 10 events annually, including our internationally recognized flagship event Meet Magento Asia. The deep insight of E-commerce, digital banking and enterprise-level retailers in various countries: Singapore, Thailand, the US, UK, Australia.
At SmartOSC, we offer the bests to your values:


Attractive salary package: SGD 9,000 - SGD 12,000 SGD / month. Performance review twice a year. Working in One of the largest Ecommerce Agencies in South East Asia- Professional English environment.

4. TO APPLY

Please submit your CV to hoavm@smartosc.com with the following information:


Job Application Letter with "Project Manager - Singapore" in the subject line. * Updated CV in English, including your contact e-mail, phone number and salary expectations.