Job Description

Company Description

Jellyfish is your digital partner. We support and drive digital transformation by providing the right technology, strategy and training.

We are one of the world\xe2\x80\x99s fastest-growing number of talented people across our expanding global network. We are Google\xe2\x80\x99s leading global partner. And our close relationship is growing where we are, what we do and how we deliver it. And to do this, we want to grow our skillset. We\xe2\x80\x99d like you to join our journey as ONE Jellyfish.



We are providing a brand guardianship service called \xe2\x80\x98Copy Validation\xe2\x80\x99 for a global technology brand and are currently experiencing a period of significant growth. As a result, we are looking for a Project Manager to support the copy validation service Globally on YouTube projects - ensuring a consistent, efficient, and high-quality service across deliverables.

Our Copy Validation offer utilises in-market linguists to review, improve and validate content on behalf of local market brand managers and leads. This alleviates the time pressure placed on local stakeholders in doing this themselves, allowing them to be more productive with their time.

The candidate will have a strong background in Project Management and an understanding of transcreation is essential, to have the ability to hit the ground running. This is a large, complex account, with several sub-brands so organisation and attention to detail will be key to their success.

They will work alongside the existing Copy Validation team comprising a mix of Client Management and Transcreation Content Management \xe2\x80\x93 as well as with the wider team on the account. They will also be based primarily in our client\'s office, working closely with their wider team of support as well.

Responsibilities

• Demonstrate a solid strategic and exceptional understanding of our service, as well as the client\xe2\x80\x99s business
• Develop/update, drive and implement appropriate plans for the account, working in collaboration with other team members to help us achieve our operational objectives and reach our financial targets
• Acting as the go-to operational person on the account, both internally and externally
• Managing the workload scoping, briefing process, internal quality control, and at times external client comms to ensure that the team continues to deliver world-class service
• Interrogate and challenge processes and timings as appropriate
• Motivating, and supporting team members, displaying leadership, and providing effective counsel to the team
• Give country managers a heads-up if there\xe2\x80\x99s an incoming validation request that requires their validation
• Communicate with country managers on validation instructions/requirements once the project is ready
• Escalate to the needful parties when country managers do not respond in time, including creating a process to detail steps taken when country managers do not respond in time
• Connect directly with respective/3rd party creative agency via briefing sessions to understand campaign requirements, and proceed to populate transcreation requests on the master tracker

Requirements:

• Proven experience working in advertising or fast-moving brand/marketing environments with localisation/language work exposure
• Proven experience in scoping short and long-term workloads, managing timelines, and running projects independently
• Strong stakeholder management skills and comfortable having client exposure
• Adept at building relationships at all levels and inspiring confidence in successful delivery of projects
• High level of organisation with brilliant prioritisation and multi-tasking skills to manage multiple projects and deadlines
• A fierce sense of responsibility and ownership, and a commitment to delivering best practices and value
• Compelling written and verbal skills to ensure clear understanding of the services we offer and to convey complex information effectively without confusion
• Cool and calm when working under pressure along with the ability to anticipate and solve problems
• Good team player; collaborative but also a good self-starter, able to work independently

Advantageous

• Experience working on language-driven processes
• Interest in Tech and the use of platform solutions to support and improve workflows; curious to learn about our existing tech stack and how it can be leveraged to make our day-to-day easier.
• Experience working with G-Suite
• Experience in creating project plans/schedules

Qualifications

• Minimally a bachelor\'s degree in any field of study is preferred.
• Minimally 2-3 years of working experience is much preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equal Opportunity Employer: Jellyfish is committed to making adjustments in our recruitment process to enable you to demonstrate your full potential. Should you require reasonable accommodation, please fill out the form .

• Flexible working
• Annual Bonus
• Anniversary Increase
• Training and Development
• Life Assurance
• Employee Assistance Programme - Counseling

Jellyfish