Job Description

Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

• Management of assigned Telco/ICT projects and transitions complying with Project Management Methodology (PMM) that covers Initiation, Define, Organise & Plan, Implement & Control and Handover & Closure.
• Lead the project team members (matrix reporting) that are key to the successful delivery of the projects.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide pre-sales support for RFPs by preparing Gantt chart, customized response for bid questions and presentation on Project Management to potential customers.
• Provide regular updates on progress of the project to the customers.
• Provide weekly/monthly project status reports to management.
• Ensure that customer projects are completed with high quality and to the customer\'s satisfaction. 12. Provide Project Completion Handover Documentation to customer.
• Facilitate project handover to maintenance team.

• Degree in Computing or Technical or Engineering domain
• At least 7 years of IT experience in a multi-disciplinary environment (e.g. Data Centre Operations, Network, Storage, Server, Middleware, Cloud, Cyber Security) in a customer fronting role.
• At least 5 years of Project Management experience in Telco and IT infrastructure environment.
• Professional certification in Project Management, e.g. PMP, PRINCE2 Practitioner or CITPM.

Singtel