Job Description

Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Pre-sales/Bid Support

• Provide pre-sales support for RFPs by preparing Gantt chart, customized responses for bid questions and presentation on Project Management to potential customers.
• Work with PMO team to ensure that all quoted Project Management fee is recovered according to the agreed schedule.

Project Management

• Lead the project team members on project execution.
• Manage change to project scope and schedule to maintain customer satisfaction.
• Record risk and issue and timely escalation to relevant stakeholders for resolution.
• Communication to stakeholders and project reporting.
• Help the team members to resolve conflicts and interface problems within the project and ensure successful delivery of the project.
• Manage customer relationship during the projects through strong governance.
• Provide regular updates on progress of the project to the customers.
• Provide communication plan and deliver weekly/monthly project status reports to the customer and/or internal stakeholders.
• Ensure that customer projects are completed with high quality and to the customer\'s satisfaction.
• Ensure that milestones are billed according to project schedule.
• Provide Project Completion Handover Documentation to customer.
• Facilitate project handover meeting to Operations.

Project Governance / Continuous Improvements

• Ensure project governance is executed in accordance with the methodology or agreement with the customer.
• Provide feedback on areas of improvement.
• Participate and/or lead improvement plans or initiatives.
• Ensure that all the key performance identified in PM Scorecard are achieved.

Skills for Success:

• Minimum Diploma in IT OR Business Administration OR Equivalent
• 8 years of experience in IT in Multi-Disciplinary Environment (Telco, Data Centre Operations, Network, Storage, Server, Middleware, Monitoring Tools, Cloud, Lift & Shift, Office Relocation)
• 5 years of experience in Project Management in Mid to Large Level Complexity min TCV $1M.
• Good to have experience in pre-sales / bid support and Transformation Projects for either internal or external stakeholders.

Singtel