Job Description

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Overview
WELCOME TO
We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.
You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
The Transformational Project Consultant (Grade 6) is a strategic individual contributor within the COO Office, SITA APAC. Reporting to the COO, SITA APAC, this role orchestrates the execution of Transformational Business through the 6 APAC Focus Country Plans and the 6 Business Pillars. You will coordinate cross-functional resources, ensure data discipline in Salesforce, build executive-ready materials, and drive action across APAC and Global teams to convert opportunities into revenue.
WHAT YOU'LL DO
Country Plans & Pillars (6 Countries & 6 Business Pillars)

• Own the cadence, structure, and governance for the 6 Focus Country Plans and 6 Business Pillars across APAC, aligned to regional strategy and global frameworks.
• Translate COO and regional priorities into clear, time-bound deliverables with RACI, milestones, and measurable outcomes.
• Monitor progress, identify risks, propose corrective actions, and escalate critical issues with recommended options and trade-offs.
• Prepare and lead monthly/quarterly reviews with Country Account Managers, Account Directors, and functional leaders.

Pipeline Management/CRM Discipline/Sales (ACV, TVC, QP, Funnel)

• Track opportunity movement across ACV, TVC, QP, and funnel stages; analyze velocity, conversion, and slippage to surface insights and actions.
• Ensure Salesforce/CRM data hygiene across owned and centrally controlled roles; step in to update records when necessary to maintain accuracy and cadence.
• Develop and maintain executive dashboards and reports (e.g., Power BI and SITA standard tools) to provide timely visibility on pipeline health and forecast.
• Proactively follow through with Account Directors and Country Account Managers to close actions that accelerate conversion to sales.
• Lead central initiatives into sales/revenue as required

Executive Communications & Materials

• Own creation of executive-ready slides, dashboards, and narratives that clearly communicate status, risks, and decisions required.
• Standardize templates for country plans, pillar progress, pipeline movement, and quarterly business reviews (QBRs).
• Synthesize complex information into succinct recommendations for the COO and regional leadership.

Stakeholder & Customer Engagement

• Coordinate internal resources across Sales, Product, Marketing, Finance, Operations, and Delivery to unblock execution and meet commitments.
• Work closely with Country Account Managers to liaise with local parties (customers, partners, regulators) as needed; engage directly when appropriate.
• Support Account Directors with structured follow-up and governance; track commitments through closure.
• Align frequently with SITA Global teams and APAC-based global resources to ensure cross-regional consistency and leverage best practices.

Project Planning & Execution Excellence

• Create integrated plans with milestones, dependencies, and critical paths; maintain RAID (Risks, Assumptions, Issues, Dependencies) logs.
• Lead stand-ups, working groups, and steering routines; publish action logs and follow-through to completion.
• Drive continuous improvement in execution practices, tooling, and reporting; implement lessons learned across countries and pillars.

Country, Pillar and Central Performance Monitoring & Reporting

• Define KPIs for each country plan and pillar; establish baselines and targets jointly with owners.
• Develop routine performance packs (weekly/monthly/quarterly) with commentary, insights, and recommended decisions.
• Highlight gaps, risks, and opportunities early--with scenario analysis and quantified impact.

M&A and Consultative Selling Support

• Conduct market intelligence, competitor analysis, target screening, and deal briefs to support corporate development and growth initiatives.
• Coordinate APAC inputs with Global strategy and corporate development teams; ensure alignment of requirements, timelines, and stakeholders.
• Prepare business cases, synergy hypotheses, and integration considerations; support due diligence with structured requests and follow-ups.
• Develop consultative selling materials (value narratives, case studies, and ROI models) and socialize with local teams for execution.

Risk Management & Governance

• Identify execution risks across markets and pillars; define mitigations and owners with due dates and measurable outcomes.
• Maintain decision and dependency logs; escalate blockers with clear options and recommendations.
• Ensure compliance with internal processes, approvals, and information management standards.

Ways of Working

• Operate with punctuality, discipline, and accountability; model data-driven decision-making.
• Foster a culture of transparency, follow-through, and continuous improvement across APAC teams.
• Travel across APAC as required to support execution and stakeholder engagement.

Qualifications
Qualifications

• Bachelor's degree in Business, Management, Engineering, or related field; MBA or PMP/Prince2 preferred.
• 5-7+ years' experience in sales operations, business consulting, or project/program management--ideally within air transport, IT, or telecom.

Experience & Competencies

• Proven success coordinating multi-country initiatives and cross-functional teams to deliver commercial outcomes.
• Deep understanding of sales process and business development; adept at unlocking internal resources to progress opportunities.
• Strong analytical capability with advanced proficiency in Salesforce and reporting tools (Power BI and SITA standard toolset).
• Executive communication and storytelling skills; able to craft clear, compelling presentations and decision packs.
• Comfort engaging with customers/partners and senior executives; strong influencing and stakeholder management.
• High attention to detail, punctuality, and operational rigor; able to manage multiple priorities in a fast-paced environment.
• Willingness to travel

Tools & Methods

• Salesforce CRM, Power BI, and MS Office (Excel, PowerPoint, Word).
• Project management practices and collaboration platforms as per SITA standard suite of tools and reporting structures

WHAT WE OFFER
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.
? Flex Week: Work from home up to 2 days/week (depending on your team's needs)
? Flex Day: Make your workday suit your life and plans.
? Flex Location: Take up to 30 days a year to work from any location in the world.
?Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
?Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
?? Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Skills Required