Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

ROLE AND RESPONSIBILITIES

OVERALL ROLE

The Property Executive (Data Centre) will assist the Property Manager/Assistant Property Manager in (leading a team or) vendor group to manage the tactical delivery for the assigned property, and be the on-site key point of contact for the key stakeholders &/or client. The responsibilities will include maintenance and operations, contract services, purchasing of materials, equipment & supplies and helpdesk responses.

Scope of services include cleaning, pest control, waste management, M&E facilities and utilities maintenance, security management and reporting.

MAJOR RESPONSIBILITIES

• Client/Stakeholder Management

• Deliver excellent customer service to meet on-site client\xe2\x80\x99s expectations
• Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
• Monitor procedures to ensure client\xe2\x80\x99s expectations are conveyed and worked upon
• Procurement & Vendor Management

• Manage multiple vendors including hard and soft skills to deliver services on time and within budget
• Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
• Ensure routine meetings are carried out to manage Key vendor performances
• Contracts Management

• Ensure that all contracts are professionally delivered in line with the Jones Lang LaSalle Code of Ethics
• Continually assess contracts to ensure best value delivered to the client
• Finance Management

• Ensure that the site\xe2\x80\x99s financial operations are meeting targets and control requirements
• Monitor financial processes to ensure account payable procedures are followed at all times
• Health & Safety Management

• Implement and manage safety procedures to ensure the provision of a safe working environment
• Ensure compliance with statutory regulations on fire, health and safety standards
• Site Operations Management

• 24/7 emergency call support and site attendance is required
• Implement Industry Best Practice operations
• Establish Standard Operating procedures and ensuring yearly updates
• Assist and monitor to ensure all building procedures and performance measures are maintained at all times
• Responsible all aspect of services not limited to Janitorial, interior plants, pantry operations, meeting rooms and events
• Seek ways to reduce costs and improve operational standards
• Implement program to conduct inspection of premises
• Conduct inspection of premises
• Risk Management

• Assist in the implementation and management of a property risk management program
• Support the implementation and monitoring of disaster recovering and business continuity plans
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle\xe2\x80\x99s business conduct by ensuring compliance with the firm\xe2\x80\x99s guidelines, procedures and strategies

• Achieve Key Performance Indicators and Service Level Agreement targets

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

• Min. 2 years of experience in data centre or related critical facilities field
• Knowledge of local health and occupational safety requirements
• Knowledge of vendor management for specialized services
• An understanding of basic technical aspects of property (Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, UPS, BMS system)

Critical Competencies for Success

• Client Focus & Relationship Management

• Ease of interaction with a wide range and wide level of client staff
• Ability to manage conflict and balance between client and firm requirements
• Has a customer-oriented attitude
• Demonstrates proactive & professional approach to customer service
• Project Management & Organizational Skills

• Excellent planning & organizational skills to prioritize work and meet tight deadlines
• Proven ability to manage multiple and complex operational matters on a daily basis

• Problem Solving & Strategic Thinking

• Capacity to deal with ambiguity and solve complex problems effectively
• Analytical, proven ability to solve problems using a quantitative approach
• Proven ability to employ holistic approaches and looks at long term solutions

Other Personal Characteristics

• Demonstrated superior people management skills \xe2\x80\x93 ability to lead team effectively, train them well, and promote open, constructive and collaborative relationships at all levels
• Strong communicator \xe2\x80\x93 Good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener
• Passion for quality \xe2\x80\x93 has an eye for detail to make sure the best delivery of services
• Self-motivated; confident & energetic
• Ability to effectively deal with stressful situations
• Flexible \xe2\x80\x93 able to adapt to rapidly changing situations
• Strongly goal-oriented \xe2\x80\x93 able to focus on meeting all performance targets
• Is a team player \xe2\x80\x93 able to cooperate and work well with others to meet targets
• Proven ability to initiate and follow through with improvement initiatives
• Exhibits honesty & trustworthiness
• Open to new ideas & willing to challenge status quo

Reporting to

Property Manager / Assistant Property Manager

Location:

On-site \xe2\x80\x93Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Jones Lang LaSalle