Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

General

• Lead the team of Property Officers and Technical Officers in the management and maintenance of the Site. Monitors and ensures each staff discharges their duties diligently.
• Ensure full compliance of Contract Specifications service level and KPIs
• Vet applications, documents and submissions for accuracy and quality before they are sent to SO\xe2\x80\x99s Rep.
• Ensure that the SO\xe2\x80\x99s Rep\xe2\x80\x99s instructions are properly carried out.
• Ensure that the Services are carried out in accordance with the HDB\xe2\x80\x99s guidelines, Standard Operating Procedures (SOPs) and statutory requirements.
• Ensure public / motorists / tenants\xe2\x80\x99 feedback and complaints are attended to according to the timeframe stipulated.
• Prepare and submit Management Reports to the SO\xe2\x80\x99s Rep.
• Attend to and follow up on crisis management.
• Collation of information required (upon instructed by the SO\xe2\x80\x99s Rep) from the Sites.

Tenancy / Customer / Consultant Engagement

• Liaise and meet tenants and other stakeholders for all matters, including tenancy, upgrading/improvement works, maintenance and customer engagement
• Ensure tracking and follow up Arrears and Ex-Tenancy Arrears management.
• Regular dialogue with tenants / customer engagement.
• Ensure prompt delivery of Services to the HDB and customers, including tenants, residents, motorists, grassroots organisation and shoppers.
• Manage the green leases at the Sites which includes vetting through tenants\xe2\x80\x99 renovation applications and ensuring that tenants follow their \xe2\x80\x9cgreen\xe2\x80\x9d commitment as stated in their leases.
• Plan and schedule yearly inspection checks for all HDB tenancies (including Social Communal Facilities), leases and TOL and ensure prompt update of status through the monthly reports.
• Upon request by the HDB, to liaise with tenants and the HDB\xe2\x80\x99s appointed vendor for all Point of Sale (POS) matters

Maintenance

• Conduct site inspections for each Site at least twice every week.
• Ensure that due diligence is observed and exercised on the maintenance and upkeep of the building installations and systems at the Site.
• Ensure that the maintenance regimes and schedules of the Site are carried out as planned.
• Plan, organise, and implement work programmes and projects as assigned by the SO\xe2\x80\x99s Rep.
• Co-ordinate and execute maintenance, improvement works, upgrading and tenancy works promptly.
• Attend meetings and inspections with client reps, HQ management and consultants
• Follow up with defect rectification work
• Budget, plan and execute yearly improvement works.
• Ensure the Site is in good condition at all times.
• Ensure all facilities at the Site are in good working condition at all times.
• Ensure all safety aspects, eliminating risk of damage and fallen objects.

• Ensure proper records of transactions and accounts relating to the management and maintenance of the Site under his/her charge.

• Ensure carpark operations in order and follow up with carpark enforcement works

Advertising & Promotions and Events Management

• Liaise with Grassroot Leaders, agencies, tenants, or relevant community partners to activate the open spaces/ community plaza as well as ensure booked spaces provision are in order and review submissions by event organisers to ensure they are in compliance

• Assist with redemption, events and other A&P logistics such as storage, stocktake, replenishment
• Keep proper records of A&P activities including redemptions and accounts relating to the Site under his/her charge.

• Support the A&P team on any site enquries

Location:

On-site \xe2\x80\x93Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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