Job Description

JOB SUMMARYThe Property Management/Leasing Associate is primarily responsible for renting out and maintaining of CG's Rental properties and assisting tenants with their needs. S/he assist in processing lease applications, visiting and marketing properties, and staying up-to-date on market activity. Typically, they check potential resident applications and review lease agreements for accuracy, part of the job is to communicate with current and future residents about newly implemented policies and procedures, including all aspects of the subject properties. H/She is the primary point of contact, initiating and maintaining contact for prospective residents/tenants, inclusive of completing lease documents.DUTIES AND RESPONSIBILITIESPre-Leasing

• Manage the property social media, which include the community Facebook page

• Follow up on leads for potential renters

• Prospect potential residents, organize and implement house showings

• Schedule maintenance work for units and prepare them for move-in

• Respond timely to prospective resident telephone calls and internet lead responses

• Negotiate terms and conditions of prospective resident's lease

• Monitor vacancies

• Perform background checks, credit checks and other responsibilities to see if prospective renters are qualified

• Service clients' needs about property and leasing information, manage paperwork corresponding to leasing agreements

• Complete resident move-in paperwork

• Handle the collection of rent payments, security deposits and application fees

• Analyze residents' concerns and propose/resolve issues to ensure delighted clients.

• Keep residents informed of any changes to rental agreements or upcoming property issues

• Build rapport with tenants and provide personalized services related to unit/property amenities

• Regular inspection of properties for repairs and cleanliness, prevent wastage of utilities (water, electricity, cable, etc.)

• Ensure immediate action to repair/replace equipment/furniture in lease properties

• Maintain accurate and updated records on property transactions

• Complete all new lease and renewal paperwork on time and correctly.

• Maintain leasing records for residents/tenants by updating daily activity report, leases, cancellations, transfers, renewals, etc.,

• Organize all applicable reports, leases, and paperwork for submittal.

• Other tasks as may be assigned by the superior

• Sales and marketing skills

• Good organization, project management and time management abilities

• Great customer service skills

• Efficient problem-solving and decision-making skills

• Effective communication skills, including verbal and written communication

• Collaboration and teamwork abilities

• Negotiation skills

• Basic math/accounting skills

• 2-3 years experience as Leasing Associate may also have previous relevant experience in other industries in addition to previous experience as a Leasing Associate or in another real estate management role.

• Entry-level Leasing Associate with previous experience in sales, hospitality or customer service positions and would need to complete on-the-job training to learn how to complete role-related tasks.

• Likes communicating with people from all walks of life

• Enjoys task variability, including routine clerical and problem solving challenges.

• Possible travel outside of office/workplace to other sites/property locations.

• Bachelor's (Preferred)

• Leasing Associate: 2 years (Preferred)
• Real Estate or Construction Company: 1 year (Preferred)