Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Client/Stakeholder Management

• Deliver excellent customer service to meet on-site clients expectations.
• Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels.
• Monitor procedures to ensure clients expectations are conveyed and worked upon achieving Key Performance Indicators and Service Level Agreement targets

Procurement & Vendor Management

• Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices
• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors works)

Health & Safety Management

• Implement and manage safety procedures to ensure the provision of a safe working environment.
• Ensure compliance with statutory regulations on fire, health and safety standards

Risk Management

• Assist in the implementation and management of a property safety risk management in viewing vendors risk assessment, MOS, SWP and other local statutory requirement
• Follow established escalation procedures and incident reporting procedures in accordance to client.

Site Operations Management

• Maintain premises in neat and good working condition at all times
• Manage office items, including pantry equipment, supplies and indoor plants
• To ensure works carried out by contractors/service providers have been completed satisfactorily and follow up on any deficiencies, if any
• Assist requests/complaints by office users on facilities need (e.g. air-con, faulty facility fitting, access etc)
• Work closely with clients and suppliers/vendors onsite to identify their facility-related enquiries and requirements
• Maintain a safe and risk-free office space environment by following procedures, rules and regulations
• Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
• Perform ad-hoc handyman/minor replacement and repairs works (e.g. changing of light bulbs, cleaning of coffee machines) when required

Event Support

• Set up and break down for office events and seminars
• Assist with event logistics, including food and beverage preparation

Requirements:

• Minimum 2 years of relevant experience in integrated real estate management, facilities workplace management or related field
• Knowledge of vendor management for specialised services
• Possess ability to manage soft and hard services
• Excellent record keeping skills
• Able to think out of the box and work independently
• Excellent written and communication skills

Location:On-site SingaporeIf this job description resonates with you, we encourage you to apply, even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Jones Lang LaSalle