Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Client/Stakeholder Management

Deliver excellent customer service to meet on-site client's expectations.



Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels.



Monitor procedures to ensure client's expectations are conveyed and worked upon achieving Key Performance Indicators and Service Level Agreement targets



Procurement & Vendor Management

Manage vendor procurement processes in accordance with agreed client procurement guidelines as well as Jones Lang LaSalle procurement best practices



Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)



Health & Safety Management

Implement and manage safety procedures to ensure the provision of a safe working environment.



Ensure compliance with statutory regulations on fire, health and safety standards



Risk Management

Assist in the implementation and management of a property safety risk management in viewing vendors risk assessment, MOS, SWP and other local statutory requirement



Follow established escalation procedures and incident reporting procedures in accordance to client.



Site Operations Management

Maintain premises in neat and good working condition at all times



To ensure works carried out by contractors/service providers has been complete satisfactorily and follow up on any deficiencies, if any.



Assists request/complains by tenants on facilities need (e.g. air-con, faulty facility fitting, access etc).



Works closely with clients and suppliers/vendors onsite to identify their facility-related enquiries and requirements.



Maintains a safe and risk-free office space environment by following procedures, rules and regulations.



Conduct site inspections and assessments to ensure all building procedures and performance measures are maintain at all times

Requirements:

Minimum 2 years of relevant experience in integrated real estate management, facilities engineering, or related field.



Knowledge of vendor management for specialized services.



Possess ability to manage Hard / Soft Services



Excellent record keeping skills



Able to think out of the box



Excellent written and communication skills



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.