Job Description

RESPONSIBILITIES

As a Proposals Manager within the Financing & Securities Services (FSS) Global Content and Proposal Management Team, you will be primarily responsible for managing Requests for Proposals (RFPs). You will be an individual contributor, responsible for drafting, compiling and project managing RFPs, ensuring we deliver each RFP response to the highest standards and in line with best practices. You will work closely with Sales, Product and other key stakeholders to put together, edit and tailor content for each response.

You will also support the FSS Content Manager directly with other important tasks including reporting, content analysis, automation initiatives, as well as support for awards and surveys. The role will also require providing similar RFP project and content support for existing client Due Diligence Questionnaires as and when required.

You will be expected to build out a good understanding of the products and services we offer, with the content you work on giving you an excellent and well-rounded view of all operational aspects of our global business. You will also get excellent visibility into the strategy, roadmap, and future direction of the business.

The role requires attention to detail and the ability to project manage multiple parties across projects. Custody/securities services experience is beneficial but not essential. Prior experience working on proposals/sales enablement, with RFP software or written content is also beneficial but not essential.

You will:

• Partner with Sales, Client Servicing, Product and other subject matter expert teams to deliver high-quality responses to RFPs, across the Investor and Banks and Broker Dealers (BBD) segments for all FSS products.
• Manage relationships with key stakeholders globally across the business for the Proposals Management Team, with primary coverage for the ASA and GCNA region.
• Communicate with stakeholders across geographies and time zones \xe2\x80\x93 to ensure each deadline is met, while maintaining the highest quality output.
• Work closely with subject matter experts across corporate and business functions \xe2\x80\x93 both globally and in-country \xe2\x80\x93 to produce accurate responses for each client, clearly articulating FSS solutions in a consistent and client centric manner.
• Use the RFP software Loopio and our best practice framework to manage each RFP.
• Maintain and update proposal statistics and reporting and analysis.
• Support the Content Manager in developing the wider content function as required.

Strategy

• Build an awareness and understanding of the FSS business strategy appropriate to the role.

Business

• Build an awareness and understanding of the FSS business, products & services appropriate to the role.

Processes

• Participate in periodic end-to-end process consultations to ensure optimal efficiency of the function, contributing to discussions and proposing ongoing process improvements based on experiences.

Governance

• Participate in periodic end-to-end process consultations assessing the effectiveness of the current Proposals process, identifying any oversight and controls that need to be added where identified.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\xe2\x80\x99s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• FSS Sales Managers
• FSS Relationship Managers
• FSS Country Heads
• Client Solutions Teams
• Product Management Heads
• Subject Matter Experts

Other Responsibilities

• Embed Here for good and Group\xe2\x80\x99s brand and values in the Singapore FSS team;
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures as assigned by the Content Manager or Head of Product Commercialisation.

Our Ideal Candidate

• 1+ years of experience in Project Management with strong Business technical writing skills
• Prior experience working on proposals/sales enablement, with RFP software or written content is also beneficial but not essential.
• Education - University graduate in business / banking / finance or related degree

• Fresh graduates (or above) with excellent skills in Business writing and communication are also welcome to apply

Role Specific Technical Competencies

• Writing and communication experience
• Ability to drive projects and confident working with other stakeholders across geographical regions
• MS Office Suite (Word, PowerPoint, Excel)

About Standard Chartered

We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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