Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Wilhelmsen Ship Services is looking for a Port Service Engineer Coordinator.The port service engineer coordinator will monitor, plan, coordinate and improve field service activities such as onboard visits to customer vessels. They will also provide support and guidance to port service engineers and other stakeholders in WSS for activities that are performed by our port service engineers.In Wilhelmsen Ship Services, the people at Wilhelmsen don\xe2\x80\x99t just hold jobs here. They make the most innovative ideas a reality \xe2\x80\x93 and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it. Supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals. Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.Who you will report to:The Port Service Engineer reports to the Port Service Coordinator Team Lead Asia \xe2\x80\x93works closely together with the rest of the team to promote Wilhelmsen Ships Service.What you will be doing:Responsible to plan and coordinate activities performed by Port Service Engineers such as onboard visits on customer vesselsReply on incoming questions and enquiries related to Port Service Engineer activities with professionalism and speedWork closely with Customer Service/Sales, Area Port Service Engineer Managers and Port Service Engineers to ensure quality of service deliveredQuality check and follow up that the Port service engineer upload and issue the relevant reports and documentations after each conducted vessel visitsEnsure appropriate problem solving and close cooperation with other functions internally in order to fulfil customer needs in most efficient wayHave a proactive approach to solve problems and challengesUtilize appropriate IT tools available for transparent and consistent way of workingKeep relevant internal stakeholders aware of all key issues related to specific product, technical and or service related problemsActively work on a day-to-day basis to ensure optimal and efficient use of resourcesBe a role model by having a \xe2\x80\x98can do\xe2\x80\x99 forward leaning approach to strategy development, growth activities, and cross-functional collaborationWhat you need to be successful in this role:Minimum 3 years of experience in the marine industryHigh vocational technical or maritime trainingHigh intellectual curiosity and a willingness to learnCapability to drive an independent workstreamWhat we are looking for:Ability to act on initiative in a proactive mannerGood interpersonal, influencing and networking skills with awareness of global cultural differencesResults and process driven, with a high level of responsibilityCo-operating attitude being a team player that adapts to the team and builds team spirit, listens, consults and communicates proactively and upholds ethics and valuesWhat we offer:Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.Sounds interesting? If you can see yourself in this role, please let us know why you are our Port Service Engineer Coordinator. As an internal candidate you can apply by entering the internal job portal (Workday front page
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Find jobs). Here you can upload your resume and a motivational letter.Work location: SingaporeContact details: Recruitment Specialist - Corrie Kew - C#WSS

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