Job Description

Roles & Responsibilities

Act as the primary contact for customer feedback, collaborating with leadership to resolve concerns effectively. Handling enquiry feedback and complaints related to project works. Liaise with tenants, HDB and consultants on all public relation issue. Preparing Circulars/Notes/Letters to keep stakeholders abreast and update on the site activities and progress. Getting permit for accessing to premises for installation of monitoring devices or carrying out of the preliminary pre-condition survey etc. Site administrative works. Maintains proper record of all public relation cases, correspondences and communication materials. Keep stakeholders informed about company activities through newsletters, campaigns, and other communication channels. Be a contact person to ensure smooth operation through efficient communication between stakeholders, third parties, authorities and contractors Managing Feedbacks and Complains from public. Plan, coordinate, organize and execute site functions and events; Keep safety records & ensure regulations are met. Prepare reports & assist management. Track project progress & worker attendance.

Requirements:

Minimum Diploma or Degree in Public Relations, Communications, or a related field /relevant discipline. At least 4 years of Public Relations experience within the

construction industry.

Strong organizational skills, capable of managing multiple tasks and coordinating across various levels of the company. Proficient in Microsoft Office (Excel, Word,Outlook). Excellent client facing with strong people orientation ability to build and develop positive relations with the Authority (LTA, PUB, NEA and stakeholders). Excellent written and verbal communication skills. * Strong interpersonal and relationship-building skills.