Quality Assurance Officer (banking) Code: Gl
Job Description
Job Details: * Working Hours & Days: Mon to Fri - 9AM to 6:30PM * Working Location: Novena * Salary Range: $1,800 - $2,100 (Depends on experience) * 1-Year Renewable contract (Convertible Job Details: Working Hours & Days: Mon to Fri - 9AM to 6:30PM Working Location: Novena Salary Range: $1,800 - $2,100 (Depends on experience) 1-Year Renewable contract (Convertible to permanent) Reviewing 55 closed sales calls per day for General Insurance Team. Immediate Vacancy Job Responsibilities: Deliver Quality Assurance objectives by conducting regular call reviews and highlight any potential risk to management. Review 55 of closed sales calls per day for ACQ and Customer engagement AF, Retention Team and Credit Sure. Review of 5 additional calls per new hire of closed sales calls per day ( 3 new hire as of April 2022 ). Promptly report any calls detected with potential quality issues (e.g. misrepresentation, fraudulent) to Management. Prepare, track and send QA related reports to UOB management and team (NMD, SQ monthly, Penalty points table) Compiling all Annual Fee cards and send for processing Keep track on all the status of QA cases from beginning to end process and provide update to management Requirements: Minimum GCE N' or O' Level Interested candidates can kindly apply via MyCareersFuture or can send your resume to Gary Lua Zhi Hao (R21104006) Just Recruit Singapore Pte Ltd (EA12C6295)
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1242786
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned