Job Description

What the role is:
We are looking for a Quality Assurance Process Engineer with a strong foundation in software/system development and a keen understanding of regulatory frameworks. This role involves translating external policies into practical, standardized development procedures that ensure high system quality, while balancing compliance and operational constraints.
What you will be working on:
Interpret and translate external policies and regulations (e.g., ICAO, Singapore Government) into standardized system development procedures tailored to agency and domain-specific needs.
Collaborate with internal stakeholders to define system quality expectations and design procedures that enable development teams to meet those standards effectively.
Work closely with system development teams to communicate, build consensus, and drive adoption of standardized procedures.
Continuously improve the usability and effectiveness of system development procedures to enhance compliance without compromising quality.
What we are looking for:
Solid understanding of software systems engineering processes; experience in delivering large-scale software systems is a strong advantage.
Expertise with ISO 9000 Quality Management Systems and their application to system development.
Experience in systems design and process-driven development, ideally within aviation or other regulated domains.
Strong stakeholder engagement skills, with a track record of building consensus across diverse groups.
Experience managing feedback loops to address concerns and resolve issues effectively.
Familiarity with Requirements and Change Management practices.
(Preferable) Experience with policies and best practices related to air navigation ground systems and/or Whole-of-Government (WOG) systems.
(Preferable) Exposure to scientific research methods for evaluating policy impact and effectiveness.
About Civil Aviation Authority of Singapore:
The Civil Aviation Authority of Singapore's raison d'etre is to develop the air hub and aviation industry in Singapore, expanding Singapore's links to the rest of the world. We enable opportunities through aviation, making connections, opening doors and enabling choices in people's lives.

Skills Required