Job Description

Job Responsibilities:

Quality Management System (QMS) Oversight:

Develop, implement, and maintain the company's QMS in accordance with ISO 9001, IATF 16949, or other relevant standards.


Ensure ongoing compliance with industry regulations and customer requirements.

Process Control & Improvement:

Monitor and optimize manufacturing processes to reduce defects and ensure consistent product quality.


Lead root cause analysis and corrective/preventive actions (CAPA) for process deviations and customer complaints.

Inspection & Testing Oversight:

Supervise incoming, in-process, and final inspection of LCD components and finished products.


Ensure testing equipment is calibrated and meets performance standards.

Supplier Quality Management:

Evaluate and audit suppliers to ensure raw materials and components meet quality standards.


Work closely with Procurement and Engineering teams to resolve supplier quality issues.

Team Leadership & Training:

Lead and manage a team of QA engineers, inspectors, and technicians.


Provide training to production and QA staff on quality standards, procedures, and best practices.

Customer Quality Assurance:

Act as the primary point of contact for customer quality issues, audits, and returns (RMA).


Coordinate corrective actions and continuous improvement initiatives to enhance customer satisfaction.

Data Analysis & Reporting:

Track and analyze key quality metrics such as yield, defect rates, and customer returns.


Prepare regular reports for management with insights and recommendations for improvement.

Documentation & Compliance:

Ensure quality-related documentation (SOPs, work instructions, inspection records) is complete, up-to-date, and properly controlled.


Facilitate internal and external audits; lead the response to audit findings.

Product Reliability & Life Testing:

Oversee environmental and reliability testing (e.g., temperature/humidity, burn-in, vibration) to ensure long-term LCD performance.


Work with R&D to validate new designs and materials from a quality perspective.

Change Management & NPI (New Product Introduction):

Participate in cross-functional teams to evaluate the impact of design or process changes on product quality.


Support quality planning and risk assessments (e.g., FMEA) for new LCD products.