Check and verify retail and customers\' complaints.
Review quality of products including all incoming shipments.
Prepare monthly retail complaint report for the Management.
Handle local and overseas customers\' product warranty & repairs issues via phone call and/or emails.
Fixing and repair minor defects of products.
Prepare document for customer service items to be delivered to suppliers and factories.
Prepare document for customer service items to return to retail store.
Order special orchids for production in factory.
Source new orchids for development and prepare reports for the QC inspection.
Assist Product Team to source for components of products.
Perform any other tasks as and when assigned.
Requirement:
GCE O Level , Nitec , Diploma or any related discipline
At least 1 to 2 years of related experience in QC, Retail sales role and familiar with jewellery or gem product
A hands-on, resourceful and result oriented and ability to work well in a team
Meticulous and able to meet tight deadlines and proficiency in Microsoft office
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.Please email your resume in a detailed Word format toWe regret that only shortlisted candidates will be notifiedPeople Profilers Pte Ltd20 Cecil St, #08-09, PLUS Building Singapore 049705DID: 6950 9725Georgez Josiah LIMLicense Number: 02C4944 Registration Number : R1108994Please be informed that the personal data you provided by way of your job application to People Profilers will be collected, used and disclosed by or on behalf of People Profilers to determine or investigate your suitability, eligibility or qualifications for employment with People Profilers and/or its Clients and manage your application for employment with People Profilers and/or its clients, including identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.