Job Description

Job Purpose
The Quality Engineer is responsible for overseeing and enhancing quality processes to support equipment refurbishment and maintenance projects. This role ensures that all aspects of quality, reliability, and performance meet established standards independently. The Quality Engineer collaborates with internal and external stakeholders to guarantee that refurbished components and maintained systems comply with internal and customer quality standards, regulatory requirements, and industry best practices.
Responsibilities

• Quality Control & Inspection:

• Ensure proper process of buy-off inspections of parts, assemblies, or systems at various stages of production, utilizing industry-standard inspection techniques (e.g. visual inspection, functional testing).
• Track non-conformance reports filed during the buy-off process and develop and implement preventive action plans to mitigate recurring defects.
• Process Development

• Design and implement quality assurance protocols, checklists, and testing procedures specific to precision engineering workflows.
• Establish, update, and ensure adherence to quality documentation, including inspection reports and non-conformance records.
• Coordinate and oversee the First Article Inspection (FAI) process for new manufacturing processes or parts, ensuring compliance with industry and customer standards.
• Collaboration & Problem Solving

• Work closely with engineers to review technical drawings, specifications, and tolerances, providing feedback to enhance reliability and quality.
• Drive cross-functional initiatives to enhance long-term quality and reliability, performing root cause analysis and implementing corrective actions.
• Lead the tracking and investigation of quality-related returns and customer complaints using the fishbone methodology, coordinating problem-solving efforts and implementing long-term preventive measures.
• Compliance & Standards

• Ensure all products meet industry standards (e.g., ISO 9001, ASME, or other relevant certifications) and customer requirements.
• Participate in internal and external audits, ensuring adherence to regulatory and supplier quality standards.
• Continuous Improvement

• Analyze quality data and trends from issue tracking systems (Project Issue Log) to identify opportunities for process optimization and defect reduction. Classify issues into relevant disciplines such as quality, operational, or design-related concerns.
• Host post-mortem discussions after project closures, documenting lessons learned and integrating preventive action plans into future workflows.
• Documentation & Reporting

• Maintain accurate records of inspections, test results, and quality metrics
• Prepare detailed reports for management and clients on quality performance, compliance status, and improvement initiatives, providing actionable insights to drive quality excellence.
• Any other tasks assigned by supervisor.

Qualifications & Work Experience

• Diploma or Degree in Mechanical / Electrical & Electronic Engineering/Mechatronics Engineering, Quality Management, or related technical field from a recognized institution.
• Preferably at least 3 years of experience in quality control or quality assurance within precision engineering, automotive, aerospace or manufacturing, with hands-on expertise in inspection techniques (e.g. visual inspection, functional testing).

Skills

• Proficiency in interpreting technical drawings, specifications, and tolerances.
• Experience with Quality Management Systems (QMS) and issue tracking tools (e.g., Project Issue Log).
• Familiarity with First Article Inspection (FAI), root cause analysis (e.g., fish bone methodology), and non-conformance reporting.
• Good interpersonal and communication skills.
• Able to present ideas, approaches, and objectives clearly.
• Strong analytical and decision-making abilities.
• Able to work independently and as a team effectively adjusting oneself flexibly to different work situations.
• Effective organizational and planning skills.

About SMRT Corporation
SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.
An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter - we take care of you and your well-being. Your Work Matters - your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters - we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.
Come onboard the SMRT journey today.
Vision
Moving People. Enhancing Lifestyles
Core Values
Respect, Integrity, Safety & Service, Excellence

Skills Required