Primary responsibility is to provide first and second line application support of Rates and Credit trading desk
Provide support for Rates and Credit front and middle office applications containing 50+ applications used from key locations like Singapore, Hong Kong and 10 APAC countries.
Good understanding of ITIL processes which includes Incident Management, Problem Management, Change Management, and Relationship Management.
Disaster Recovery Planning & Testing
Your skills and experience:
Min. 5 years in IT / Application Support in financial services
Hands on and proficient with UNIX and SQL
Front Office or trading floor application support experience
Bachelor Degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty)
ITIL V3 foundation certification
Strong technical knowledge in the disciplines mentioned below are a pre-requisite, as well as excellent analytical reasoning and practical decision making, combined with an ability to communicate across a broad range of business functions and at all levels of the organisation.
Hands on and proficient with UNIX
Strong background in using SQL
Front Office application support experience, in Fixed Income space
Experience with real-time pricing and risk systems
Good knowledge of electronic financial markets. Knowledge in Connectivity and Messaging Protocol. Subject Matter Expert (SME) knowledge in trading applications
Experience with real-time pricing and risk systems
Able to drive and handle project regionally / globally
Significant experience in an application support role in a dynamic financial services environment is a necessity for this role, there is often a great deal of urgency associated with resolving incidents and candidate needs to be able to prioritise proactively when resource conflicts arise. As stated previously, experience of supporting applications in a trading floor environment is required.
Temperament to work independently under pressure in a fast moving production environment
Confident in dealing with senior members of Front office, other business functions and IT management
Good communication skills - ability to liaise with both Business and IT users in a clear manner
Strong problem ownership skills and attitude
Proactive and ability to identify and implement process improvement initiatives
Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.