R0211697 Tdi Rates & Credit Front Office Application Support Avp

Singapore, Singapore

Job Description

Your key responsibilities:

  • Primary responsibility is to provide first and second line application support of Rates and Credit trading desk
  • Provide support for Rates and Credit front and middle office applications containing 50+ applications used from key locations like Singapore, Hong Kong and 10 APAC countries.
  • Good understanding of ITIL processes which includes Incident Management, Problem Management, Change Management, and Relationship Management.
  • Disaster Recovery Planning & Testing
Your skills and experience:
  • Min. 5 years in IT / Application Support in financial services
  • Hands on and proficient with UNIX and SQL
  • Front Office or trading floor application support experience
  • Bachelor Degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty)
  • ITIL V3 foundation certification
Strong technical knowledge in the disciplines mentioned below are a pre-requisite, as well as excellent analytical reasoning and practical decision making, combined with an ability to communicate across a broad range of business functions and at all levels of the organisation.
  • Hands on and proficient with UNIX
  • Strong background in using SQL
  • Front Office application support experience, in Fixed Income space
  • Experience with real-time pricing and risk systems
  • Good knowledge of electronic financial markets. Knowledge in Connectivity and Messaging Protocol. Subject Matter Expert (SME) knowledge in trading applications
  • Experience with real-time pricing and risk systems
  • Able to drive and handle project regionally / globally
Significant experience in an application support role in a dynamic financial services environment is a necessity for this role, there is often a great deal of urgency associated with resolving incidents and candidate needs to be able to prioritise proactively when resource conflicts arise. As stated previously, experience of supporting applications in a trading floor environment is required.
  • Temperament to work independently under pressure in a fast moving production environment
  • Confident in dealing with senior members of Front office, other business functions and IT management
  • Good communication skills - ability to liaise with both Business and IT users in a clear manner
  • Strong problem ownership skills and attitude
  • Proactive and ability to identify and implement process improvement initiatives
Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirement applies

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Job Detail

  • Job Id
    JD1250836
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned