Job Description

Earn up to Php 30k per month while upskilling your career as a Real Estate Listings Concierge working for one of our Australian Real Estate clients from our advanced Clark-based office.Role Facts

• Earn from Php 25k up to 30k monthly
• Must work from our COVID safe office
• Day Shift
• HMO upon regularization
• Unlimited coffee for FREE
• Work-life balance
• 12 days of paid leave

Job Responsibilities

• Interacting with clients, agents, vendors, and admin staff over the whole process of real estate transactions
• Regular correspondence and communication with clients and agents
• Coordinating and supervising the production of required online marketing materials to represent the real estate team
• Providing assistance to sales agents with documents and marketing collaterals
• Booking necessary appointments, tracking important dates and notifying all relevant parties required in transactions
• Planning open houses and scheduling property showings
• Preparing listing presentations for showings and inspections
• Assisting in listings preparation for putting them on the market
• Maintaining and updating customer accounts
• Creating and maintaining a record of client transactions to make sure inquiries are answered and issues are resolved
• Providing a high level of customer satisfaction by completing requests and mitigating complaints
• Taking phone calls as needed
• Getting customer feedback and identifying common customer issues to be brought to the attention of the team

KEY PERFORMANCE INDICATORS (KPIs)

• Excellent verbal & written English
• Excellent customer service & organizing skills
• 3+ years of customer service and administrative experience
• 1+ year of real estate experience
• High level of critical thinking and problem-solving skills
• High level of resourcefulness and adaptability
• Strong ability to follow directions and multitask
• Strong attention to detail

If this sounds like you, join our fast-growing team!
Kickstart your BPO career with ShoreAgents!Job Type: Full-timeSalary: Php25,000.00 - Php30,000.00 per monthSchedule:

• 8 hour shift
• Day shift

Application Question(s):

• Are you residing in Pampanga? If not, are you willing to relocate and pay for your relocation and lodging?

Experience:

• Customer Service and Administrative: 3 years (Preferred)
• Australian Real Estate Transactions: 1 year (Preferred)
• Worked with Australian Clients: 1 year (Preferred)
• BPO Industry: 1 year (Preferred)
• Australian Real Estate Industry: 1 year (Preferred)

Language:

• Professional English (Preferred)