Job Description

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Reception & General Affairs Support

Perform reception duties including switchboard operation, handling customers' enquiries, and receiving/serving guests Coordinate courier services and manage outgoing mail Record and distribute incoming mail and courier items Handle SWIFT operations Collect Letters of Credit at the counter Maintain and control authorized signatures of correspondent banks/agents Coordinate the month-end customer account statements to be sent out Undertake official errands in the absence of office dispatch staff Provide administrative support to the General Affairs Department Perform any other work-related tasks as assigned by the Branch's Managers. Schedule the collection of documents for secured destruction and request collection boxes when necessary Record GST transactions and submit them to the Accounting/Reporting Department for quarterly GST claim

Reception & General Affairs Support

Account Opening Time Deposit placements and withdrawals Inward and Outward remittances processing Verification of remittances instructions Following up on customer queries and investigations

Requirements

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Minimum Diploma holder required Entry-level candidates are welcome. Prior experience in reception, administrative support, or banking operations will be an advantage Ability to work independently and has a positive, service-oriented attitude Good team player with good communication and problem-solving skills * Preferably can handle MS Office (especially Word, Excel, PowerPoint)