Job Description

Responsibilities:

Warmly greet and welcome patients and visitors to the clinic.

Manage patient appointments, including scheduling, rescheduling, and cancellations, using our booking system.

Register new patients and update existing patient information accurately.

Answer phone calls, respond to inquiries.

Process payments for services and products.

Maintain a tidy and organized reception area.

Assist with general administrative tasks as needed to ensure smooth outlets operations.

Provide excellent customer service and ensure a positive experience for all patients.

Requirements:

Chinese / English excellent communication and interpersonal skills , to effectively communicate with Chinese-speaking clients.

Proficient in basic computer skills and office software.

Able to multi-task and work efficiently in a fast-paced environment.

A positive attitude and a strong commitment to patient satisfaction.

Benefits:

Competitive salary

4-6 rest days per month

Opportunities for career progression

Job Type: Full-time

Pay: $2,000.00 - $2,500.00 per month

Benefits:

Flexible schedule
Experience:

Medical receptionist: 2 years (Preferred)
Work Location: In person