Job Description

Job Responsibilities: * Handling phone calls, emails and walk in requests & queries * Assist clients & guests with their bookings * Greet visitors/guests/members professionally, determining t Job Responsibilities: Handling phone calls, emails and walk in requests & queries Assist clients & guests with their bookings Greet visitors/guests/members professionally, determining the nature and purpose of visit Maintains security by following procedures monitoring bookings issuing visitor passes Direct and escort visitors and guests to appropriate destination E-File correspondence Take and resolve complaints from customers and being positive to negative criticism Maintains safe and clean reception area by complying with procedures, rules, and regulations Health and Safety Responsibilities: Adhere to Compass Singapore HSE systems and procedures Follow all Emergency Response plans on site Follow procedures for identifying, assessing and controlling hazards and risks Adhere to and maintain food handling standards and food safety plan at all times Job Requirements: Minimum N/O Level Certification 1-2 years of related experience Hospitality / Customer Service experience would be an advantage Ability to build positive relationships with high level of interpersonal skills Excellent talent to interact with people in a positive and courteous manner Strong written and verbal communication skills Ability to prioritize tasks according to importance in a fast paced environment Multi-tasking capability without compromising on quality Dependable, punctual and able to work in flexible working hours Basic knowledge of Microsoft Office Applications, specifically MS Word and Excel Contributes to team effort by accomplishing related results as need