Job Description

Duties and Responsibilities

Handle reception desk to provide accurate information, prompt assistance, and excellent customer service to visitors Manage call-ins / walk-ins enquiries with professionalism Assist in receiving mails and parcels, handling event / course registration and payment matters Be the primary point-of-contact for emergencies and other ad-hoc tasks Ensure general cleanliness and tidiness of the work area

Job Specifications

Qualification: Min. GCE 'O' Level Year(s) of Experience: 2 years of relevant experience Language(s): Bilingual in English and Mandarin to liaise with English and Mandarin speaking stakeholders Required Knowledge/Skill(s): Effective communication and interpersonal skills, Excellent telephone etiquettes and customer service skills, Good time management skills, Computer-literate Demonstrate a high level of integrity and maintain confidentiality in all aspects of work Able to work on weekend(s) and public holiday(s)

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hrdept@kmspks.org

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