Job Description

Are you a people person with a knack for multitasking and an eye for detail? Do you thrive in a fast-paced environment where no two days are the same? If so, we want

you

to be the friendly face of our clinic!

What You'll Be Doing:

1. Front Desk & Customer Service

Serve as the first point of contact for patients, providing a warm and professional experience. Manage appointment scheduling, patient inquiries, and email correspondence efficiently. Ensure smooth patient check-ins and check-outs. Follow up on patient inquiries and clinic promotions.

2. Administrative & Coordination Duties

Arrange and schedule training sessions and meetings via Google Calendar. Create engaging meeting slides and presentations. Prepare sales and other reports as required by management. Monitor and report any compliance issues as they arise. Provide administrative support and assist with ad-hoc tasks when needed.

3. Procurement & Inventory Management

Handle purchasing functions, including ordering clinic supplies and inventory. Track orders and ensure timely deliveries. Manage stock levels, ensuring treatment rooms are fully equipped. Identify slow-moving products and report findings to support sales planning.

4. Product & Treatment Strategy

Work with sales representatives to explore new treatment options and enhance existing services. Assist in developing product strategies to support business growth.

5. Marketing Responsibilities

Support the planning and execution of marketing campaigns, including special events, new treatment launches, and promotions. Assist in patient engagement initiatives such as satisfaction surveys, email marketing, and loyalty programs. Work closely with the marketing team to provide relevant data and insights when needed.

What We're Looking For:

Prior experience in a receptionist or administrative role (experience in medical/aesthetics is a plus). Some marketing background or experience is advantageous but not required. Strong customer service and communication skills. Proficiency in Google Calendar and basic office software. Ability to multitask and stay organized in a fast-paced environment. Attention to detail, especially in managing inventory and procurement processes. Able to communicate in Mandarin, as most of our customers are mandarin-speaking patients.

Compensation:

Remuneration will be based on experience.

Why Join Us?

Be part of a dynamic and supportive team. Work in a collaborative environment where your contributions make an impact. Gain valuable experience in both customer service and marketing.
If this sounds like the right fit for you, send us your resume today!

Job Type: Full-time

Pay: $2,500.00 - $2,700.00 per month

Work Location: In person