Job Description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Guest Arrival\xc2\xb7Provide superior customer service to meet on-site client\xe2\x80\x99s expectations\xc2\xb7Provide a consistent Guest welcome and registration process for individuals and groups\xc2\xb7Adhere to required levels of security standards for registration and access control\xc2\xb7Provide arrival and transportation options and information\xc2\xb7Adhere to time standards and ensure the mechanism of contacting the host is accurate and up to dateClient floor & Meeting Room Management\xc2\xb7Take ownership of the Client floor and meeting rooms, re-setting, keeping the rooms and spaces clear and in functioning order\xc2\xb7Work seamlessly with other team members such as the catering, cleaning and IT support team, potentially inspecting works done prior to releasing the rooms back for use\xc2\xb7Keep up to date with health & safety standards, and be the recognized point of contact in an emergency or evacuationSwitchboard / Telephony\xc2\xb7Provide consistent switchboard and telephony call and answering skillsConcierge & Value Add\xc2\xb7Provide concierge services and information, ranging from cloak & luggage storage, business services such as printing & copying, lost and found and VIP escortSite Operations Management\xc2\xb7Seek ways to constantly reduce costs and improve operational standards.\xc2\xb7Maintain premises in neat and good working condition at all times.\xc2\xb7Maintain duplicate desk/meeting room keys in good order\xc2\xb7Achieve Key Performance Indicators and Service Level Agreement targets\xc2\xb7Handle incoming and outgoing calls, filter for \xe2\x80\x9cscam\xe2\x80\x9d callers, and route to appropriate employee\xc2\xb7Take messages if employee is unavailable and share message with employee\xc2\xb7Receive visitors and inform that visitor has arrived\xc2\xb7Guide visitors on Security Sign-in procedures and issue appropriate Security Passes to visitors\xc2\xb7Ensure visitors are offered refreshments while waiting.\xc2\xb7Manage and maintenance the upkeep of the front office/ reception area so that it is presentable at all times\xc2\xb7Maintain external conference room booking schedules to maximise efficient use of space\xc2\xb7Answer and Soft Transfer to Calls\xc2\xb7Manage conference room supplies and provide tea/coffee to participants in meetingsMailroom Services\xc2\xb7Assist in recording all mailroom services, including sorting/arrangement and delivery to user.\xc2\xb7Coordinate and facilitate the delivery person to assign the location and handling parcel.\xc2\xb7Receiving and assist arrange to Singpost for normal mail/parcel delivery.Location:On-site \xe2\x80\x93SingaporeIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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