Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.ReceptionistWork Dynamics - Integrated Facilities ManagementWhat this job involves:Service DeliveryGuest ArrivalProvide superior customer service to meet on-site clientxe2x80x99s expectationsProvide a consistent Guest welcome and registration process for individuals and groupsAdhere to required levels of security standards for registration and access controlProvide arrival and transportation options and informationAdhere to time standards and ensure the mechanism of contacting the host is accurate and up to dateClient floor & Meeting Room ManagementTake ownership of the Client floor and meeting rooms, re-setting, keeping the rooms and spaces clear and in functioning orderWork seamlessly with other team members such as the catering, cleaning and IT support team, potentially inspecting works done prior to releasing the rooms back for useKeep up to date with health & safety standards, and be the recognized point of contact in an emergency or evacuationSwitchboard / TelephonyProvide consistent switchboard and telephony call and answering skillsConcierge & Value AddProvide concierge services and information, ranging from cloak & luggage storage, business services such as printing & copying, lost and found and VIP escortSite Operations ManagementAssist in the implementation of Industry Best Practice operationsConduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all timesSeek ways to constantly reduce costs and improve operational standardsMaintain premises in neat and good working condition at all timesMaintain duplicate desk/meeting room keys in good orderAchieve Key Performance Indicators and Service Level Agreement targetsEmployee Experience ServicesRECEPTIONHandle incoming and outgoing calls, filter for xe2x80x9cscamxe2x80x9d callers, and route to appropriate employeeTake messages if employee is unavailable and share message with employeeReceive visitors and inform that visitor has arrivedGuide visitors on Security Sign-in procedures and issue appropriate Security Passes to visitorsEnsure visitors are offered refreshments while waiting.Manage and maintenance the upkeep of the front office/ reception area so that it is presentable at all timesMaintain external conference room booking schedules to maximise efficient use of spaceRedirect packages to Mail RoomAnswer and Soft Transfer to CallsManage conference room supplies and provide tea/coffee to participants in meetingsCONCEIRGE (a.k.a. HELPDESK)Receive request / concerns from customers by phone or emailRedirect the request / concern to appropriate facility staff or on-site vendor to handleTrack all necessary details of request / concern in tracker formFollow up with facility staff or on-site vendor to confirm completion of requestSummarize monthly customer request / concern data for sharing with facility managers monthly operations reportMEETING ROOM SUPPORTEnsure meeting room(s) presentation is clean and tidy at all timesAssist the local business with meeting room bookings and operations of audio visual equipment where requiredWhat we can do for you:At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.Apply today!Location:On-site xe2x80x93SingaporeIf this job description resonates with you, we encourage you to apply, even if you donxe2x80x99t meet all the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle