Job Description

What the role is:

As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life's uncertainties. With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals. Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on:

• Utilise emerging technologies to modernise and optimise CPFB's records management processes. Utilise data analytics tools and reporting capabilities to derive actionable insights from CPFB's records. Develop and execute strategies for the effective management of digital records within CPFB. Administer records systems in accordance with established standards such as IM4L, IM8, and other emerging requirements. Collaborate with system vendors to address identified problem areas and develop effective solutions. Conduct user acceptance testing (UAT) and post-implementation verification to validate system functionality and performance. Provide consultation and support to users and stakeholders on records systems and records management-related matters. Support the Department/Group in budget administration, risk management, or other assigned areas as needed. Lead, supervise, and mentor a team of records management team members to ensure high-quality service delivery and continuous improvement.

What we are looking for:

• At least 4 years of experience in records management, with a focus on digital records and information governance. Prior experience in managing or contributing to IT projects preferred Proficiency in emerging technologies and data analytics tools relevant to records management. Experience in using artificial intelligence, robotic process automation (RPA), or machine learning technologies is beneficial for effectively leveraging advanced tools and techniques in records management processes. Strong understanding of records management standards, regulations, and best practices Experience with vendor management, including contract negotiation and performance evaluation. Excellent communication, interpersonal, and leadership skills. Ability to multitask, prioritize, and manage competing priorities in a fast-paced environment. The successful candidate will hold the corporate title of Manager/Senior Manager/Assistant Director, with seniority based on individual work experiences. What you can expect A challenging and rewarding career A variety of formal and informal training to enhance your skills in the evolving technology landscape Promotion opportunities based on your capability and on-the-job performance A friendly work environment with like-minded colleagues to co-create and collaborate together A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service A productive yet growth-oriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day A comprehensive rewards package Annual leave and pro-family leave Medical and dental benefits Access to recreational activities Position is on a 1-year full-time contract directly under the payroll of CPF Board with an option to renew, contingent upon confirmation and subject to organisational needs. Additionally, there is potential for emplacement into a permanent position

About Central Provident Fund Board:

At the Central Provident Fund (CPF) Board, we believe in developing individuals who are inspired to do their life's best work, through 3Ps: Purposeful Work, Professional Growth, People & Culture. Purposeful Work - The CPF Board helps 4 million members save for their retirement, healthcare and housing needs. Beyond being a pension fund, we are unique in being a national social security organisation, and we serve CPF members knowing that we make a difference. Professional Growth - At CPF Board, you will have the opportunity to learn on the job and pick up new skills and knowledge. Although you are joining one organisation, you will have access to many career paths in the years ahead. People and Culture - When you join CPF Board, you become part of a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. As an employer, we value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated. Come and be a part of #TeamCPF today, to make a difference in the lives of others and in the future of Singapore.

Central Provident Fund Board