Job Description

Key responsibilities

Strategic and operational leadership Develop and implement scalable processes for end-to-end foreign worker recruitment, placement, and aftercare. Establish and enforce policies to ensure CEI compliance, licensing, data protection, anti-trafficking, and fair hiring practices. Set performance targets, monitor KPIs, and drive continuous improvement initiatives.

CEI administration and compliance

Obtain, maintain, and renew CEI credentials; ensure ongoing CEI compliance across activities. Prepare and submit required documentation to authorities; maintain audit-ready CEI records. Liaise with government agencies on licensing, audits, and reporting obligations. Maintain ethical recruitment standards, transparent fee structures, and avoidance of exploitative practices.

Client and candidate management

Develop and nurture relationships with employers; provide consultation on compliance and staffing solutions. Source, screen, and shortlist candidates; coordinate interviews and placements. Oversee onboarding, visa processes (where applicable), and contract administration with clients and legal advisors. Support worker welfare initiatives and address grievances in collaboration with relevant teams.

Operations and process optimization

Design, implement, and continuously improve SOPs for recruitment, documentation, payroll liaison, permits, and post-placement support. Ensure robust record-keeping, data protection, and handling of sensitive information. Oversee office administration, HR operations, vendor management, and facilities. Financial management Develop budgets, pricing, and fee schedules aligned with regulatory requirements; monitor invoicing and collections. Coordinate with finance on payroll-related matters; manage cost controls and profitability targets. Risk management and compliance Identify and mitigate regulatory and operational risks; implement internal controls and compliance training. Conduct internal audits and coordinate external audits as required. People management Lead, mentor, and develop administrative and recruitment staff; recruit and onboard new team members as the business grows. Foster a culture of service excellence, ethics, and client-focused delivery. Reporting and governance Prepare management reports on recruitment activity, CEI compliance, financial performance, and risk metrics. Present updates to founders/board; participate in strategic planning discussions. Stakeholder engagement Build networks with industry associations, government agencies, and potential partners to support growth and compliance. Qualifications and experience Education: Diploma or other recognized equivalent in Business Administration, Human Resources, Law, or related field (or equivalent experience). Experience: 5-7+ years in recruitment, immigration/visa processing, compliance, or HR administration; CEI experience is highly desirable. Knowledge: Strong understanding of CEI requirements, Singapore MOM regulations, data protection, anti-trafficking and ethical recruitment practices. Skills: Compliance, risk management, and governance Project management and process improvement Strong written and verbal communication Stakeholder management and negotiation Leadership and people management Financial acumen and budgeting HRIS/payroll software proficiency; handling confidential information Personal attributes: Integrity, cultural sensitivity, problem-solving under pressure, attention to detail, client-service orientation, proactive and independent with teamwork capability.
Job Type: Contract
Contract length: 12 months

Pay: $1,800.00 - $5,800.00 per month

Benefits:

Flexible schedule Free parking Health insurance Professional development Promotion to permanent employee
Experience:

recruitment & HR : 5 years (Preferred)
License/Certification:

CEI certification (Preferred)
Location:

Singapore 608586 (Preferred)
Work Location: In person