Job Description

Allianz Trade, the world\'s leading provider of credit insurance services, helps its customers around the globe to trade wisely and develop their business safely. With 6,000 employees from more than 70 nationalities, in over 50 countries, Allianz Trade offers a complete range of services for the management of B-to-B trade receivables.

Allianz Trade has developed a credit intelligence network to analyze the financial stability of 40+ million businesses across the globe. Allianz Trade, a company of Allianz, is rated AA by Standard & Poor\'s.

At Allianz Trade, we are committed to support our employees in every step of their professional journey, provide tailor-made development programs and open gateways to international opportunities. We encourage them to take ownership and accountability, and to dare to take new responsibilities

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Regional Business Analyst - Business Support and Project Management

Key Responsibilities

• Ensure demand management process for Allianz Trade applications (customer online portal (Eolis) and policy administration system for Bonding business (Avalis)) and be responsible of end-to-end processes related to those applications:

-Identification of evolutions needs
-Request For Change and defects analysis and delivery follow up
-Filtering and prioritization of RFCs
-Collaboration in high level design and cost estimation with Group Organization & Change team
-Coordination of release testing activities
-Continuous communication of statuses with relevant stakeholders (end users at BU level and group)

• Provide business support on systems in scope to BU\'s users (parameters settings, guidance for system usage, troubleshooting)
• Coordinate and train Super Users located in the different BUs
• Provide functional and process expertise on applications in scope
• Take active part in designing processes and user guides wherever needed and build knowledge management database on applications / processes in scope
• Take active part on projects involving and/or impacting applications in scope or any other ad-hoc project in the operations perimeter (IT, Business Process improvement, etc). Goes from scoping, to follow up and implementation / delivery.

Key Requirements/Skills/Experience

• Experience managing maintenance / run of IT systems (evolutions requests / defects and incidents handling) is a must.
• Minimum 3-5 years working experience.
• Previous working experience in insurance industry and/or consulting firm is an advantage.

• Good understanding of business functions such as Operations, IT, Finance, etc.
• Competency in data analysis and performance / operation metrics
• Competency in Business Process Management and Business analysis
• Good project management skills and experience
• Good problem solving skills and good business sense
• Ability to adapt to changing environment
• Good organizational and leadership abilities
• Strong managerial, presentation and communication skills
• A good team player
• Good command of English
• Able to work under pressure in a fast pace environment
• Proficiency in MS Office, IT / Business Infrastructure

#Singapore

#ASEAN

#LI-IL2

If you are interested in the position above and think you have the right profile please follow the online application process. For more detailed information on the company and our career opportunities please go to our website:

Allianz