Job Description

Position: Regional Business Growth Development Manager

Location: Singapore - Remote

(Remote but Office is available - not expected to go in. Will include Travel to UAE & US if necessary)

Schedule: 8 AM - 5 PM Singapore Time zone

Salary: $58 - $60 US Dollars

Type: Full time

Equipment provided

Mandatory Pre-requisites

• Excellent communication skills (Advanced level of English C1 level) and Mandarin Speaker is a plus
• Bachelor\xe2\x80\x99s Degree or a minimum of five (5) years experience in a business development/marketing position in the air medical transport industry
• Minimum of three (3) years of supervisor/manager experience
• Master\xe2\x80\x99s or Advanced Education preferred
• Industry-supported professional development certification to be completed within 2 years
• Bandwidth Requirements Minimum- Download Speed: at least 6 Mbps; Upload Speed: at least 6 Mbps.
• A quiet, private place in your home where you can work without background noise and interruption.

Experience / Skills

• Demonstrate strong leadership skills
• Possess complex problem-solving skills
• Understanding of aviation terminology
• General knowledge of budget planning and P&L evaluation
• Familiar with aviation contracts & negotiations
• Professional attitude and appearance
• Ability to communicate effectively, both verbally and in writing
• Professional phone manner and appearance
• Ability to adapt and respond appropriately to evolving work demands
• Knowledge of standard office equipment and basic computer skills
• Possess complex problem-solving skills
• Detail and deadline-driven
• Customer service driven
• Ability to travel as required by the position (domestic/international)

About Us

1840 & Company is a global management, technology services and outsourcing services company to private companies. Combining unparalleled capability and experience across all private sectors, 1840 & Company collaborates with founders and early-stage teams to help them become successful in scaling businesses to achieve their exit goals.

The individual filling this role will provide market feedback to the company\xe2\x80\x99s senior leadership regarding competitive offerings, prospect(s) needs and generate product development ideas to ensure the company is aligning with its overall strategic initiatives. As a director, this person must understand the company\xe2\x80\x99s position among the broader market and how best to position the organization for partner retention and expansion. In addition, the role will require the individual to lead his/her Strategy & Partner Relations Manager(s) and ensure they are supported, mentored, and encouraged to continuously develop professionally.

This position will work in conjunction with the Global Operations Center, Flight Sales team, and other departments across the company to ensure service delivery metrics are met by the organization. In addition, this individual will be responsible for ensuring the coordination of efforts and professional working relationships with sister companies across the GMR enterprise.

Key Responsibilities

• Contribute to the development and refinement of the company\xe2\x80\x99s strategic plan in consideration of the company\xe2\x80\x99s overall marketing and business development goals.
• Identifying and contracting potential new customers (prospects) in order to acquire new business revenue.
• Managing Strategy & Partner Relation Manager(s) as assigned by the Sr. Director, Global Strategy & Partner Relations to maximize efficiencies of the department\xe2\x80\x99s strategic initiatives and help achieve flight volume, revenue, and EBITDA goals.
• Working collaboratively with other Department Director(s), Manager(s), Supervisor(s), and Base Manager(s), to maintain good relationships with existing customers and retain their partnerships.
• Liaise with other senior leadership team members on the implementation of the company\xe2\x80\x99s strategic and operational business development plans.
• Work collaboratively with the membership department on identifying and promoting new development opportunities to meet the company\xe2\x80\x99s overall business development goals and strategic plan.
• Promote the company at local trade shows, conferences, seminars, and other events in collaboration with the Strategy & Partner Relations team as well as other applicable Department Director(s), Manager(s), Supervisor(s), and Base Manager(s).
• Resolve service issues and improve service delivery through business analysis and customer feedback with Department Director(s), Manager(s), Supervisor(s), and Base Manager(s).
• Additional duties may include negotiations of new service contracts, existing contract renewals, preferred provider agreements, vendor contracts, RFPs, RFIs, and joint marketing agreements at the request and under the direction of the Sr. Director of Global Strategy & Customer Relations or applicable senior leadership of the organization.
• Maintain active and in-good-standing membership in professional associations/organizations specific to the market segments.
• Perform additional duties as required by management.

Marketing Responsibilities

• Maintain expertise in the marketing of air medical transport services and other applicable services offered by the company and its sister organizations.
• Demonstrate a proven track record of negotiating, selling, and managing strategic air-medical transport relationships.
• Ensure efficient, effective, and accurate marketing, advertising, and promotional materials (print, SWAG, and digital) in collaboration with various departments.
• Assist with social media content strategy and routine content updates to the main website as requested by the Sr. Director of Global Strategy & Partner Relations.
• Work closely with the Department Director(s), Manager(s), Supervisor(s), and Base Manager(s), to develop and maintain client and supportive / affiliate relationships.
• Demonstrate flexibility in helping solve a wide variety of customer problems.
• Conduct routine competitive market analysis in conjunction with the Intelligence Strategy and Project Analyst.
• Adapt his/her approach to suit the differing customers\xe2\x80\x99 needs.
• Maintain proficiency with making initial prospect contact, qualifying analysis, presentation, contract negotiation, and implementation.
• Preserve familiarity with the current health insurance payment process and trends for air medical transport services and other product service lines applicable to the company\'s strategic initiatives.
• Practice excellent communication and presentation skills.
• Identify new market segments and attract new partners in an effort to expand the company\xe2\x80\x99s product reach and profit revenues.

Professional Performance Standards:

In addition to the standards listed below, the employee is expected to at all times demonstrate and exercise the duties and responsibilities included in the Professional Development policy of the company manual. Individual performance evaluation will include their performance of the duties included within their specific job description as well as other duties/responsibilities described throughout the company manual and be measured utilizing a performance tool (tbd).

• Communicate accurate and current responses tailored to the individual needs of the customer.
• Recognize the strength and success tied directly to the individuals and the unique contributions of each professional working in a spirit of cooperation and teamwork.
• Represent the company to all those whom the individual comes in contact with professionally and in accordance with the Professional Development policy outlined in the company manual.
• Acquire and maintain the knowledge and skills necessary to perform the job responsibilities through initial and ongoing quality education and training.
• Ensuring employee success and satisfaction by providing a friendly, fair, and creative work environment, which respects diversity, creativity, and effort.
• At all times treat both the external customers and internal employees with professionalism, fairness, respect, and a team-first attitude.

Why work for us

Our values

We act with integrity

We are curious about the world

We are stronger together

We seek to empower

We find strength in diversity

International: not only do we have a very multinational workforce, but we are all dealing with our global workforce worldwide on a daily basis.

Hardworking but sociable: our staff knows how to work hard but also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular e-social activities

Committed to making a difference: We at 1840 & Company believe in enabling exceptional people to strike the best work-life balance by being able to work from anywhere and maximizing their earning potential. We do this through a global AI-centric marketplace that matches resources and services with the most inspiring companies. 1840 & Company provides professional on-demand vetted freelance resources and outsourcing services.

Opportunities to grow: we offer development opportunities at all levels. The vast majority of our employees have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: 1840 & Company does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or another non-merit factor.

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1840 & Company