Job Description

Job description

Some careers have more impact than others.

If you\xe2\x80\x99re looking for a career where you can make a real impression, join HSBC and discover how valued you\xe2\x80\x99ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Commercial Banking serves millions of businesses ranging from small, to large corporates, providing commercial customers with a full range of banking services including Global Trade and Receivables Finance, RMB solutions, multi-currency business accounts, payments and cash management, and wealth management and insurance, as well as a comprehensive range of financing solutions. With dedicated Relationship Managers and Product Specialists providing local support and advice in over 60 countries and territories, HSBC helps connect customers to opportunities.

We are currently seeking a high calibre professional to join our team as a Regional Client Service Manager.

Principal Responsibilities

• Manage the end-to-end account opening journey for CMB clients, particularly the large corps and ISB clients
• Prepare account opening packs and liaise with the client and the RM to fulfil all required documents prior to account opening
• Review account opening drafts and ensure these are all in good order. Coordinate the execution (whether electronic or in physical form) of required KYC documents with the client
• Complete all data input in core banking system as well as complete screenings of all connected parties related to the entity being onboarded. Liaise with internal risk stewards\xe2\x80\x99 teams for further assistance required in terms of deficient KYC documents and/or information provided by the client
• Attend client meetings together with the RM (e.g. over calls or in person) to better understand the account opening purpose and explain the overall KYC process of the Bank.
• Complete account activation and electronic banking setup post KYC completion
• Markets to where the clients will be onboarded is predominantly in Singapore and across Asia-Pacific for regional onboarding deals that has multi-site account opening requests. Hence, familiarity with Singapore KYC requirements as well as ASP KYC requirements is a must
• Participate in UAT of and/or support the use of various digital platforms being launched by the Bank to create a seamless and client-centric onboarding journey.
• Coordinate with various in-country Client Managers to complete the multi-site regional onboarding requests of key regional client groups

Requirements

• 5 years of relevant experience in KYC / AML
• Strong influencing and presentation skills
• Fluent in Mandarin

To be considered for this role, the relevant rights to work in Singapore is required. 5

You\xe2\x80\x99ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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