Job Description

JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Regional Food Coordinator
What this job involves:
Client Relationship & Strategic Alignment

• Serve as the primary point of contact for client food program leaders.
• Lead regular business reviews (monthly, quarterly) to report on performance, insights, and innovations.
• Collaborate with the client to evolve service strategy based on feedback, budget, and usage trends.

Team Leadership & Staffing

• Manage and coach the on-site vendor team; ensure staffing levels meet contractual requirements.
• Oversee training and development plans for new onboarding BPOs
• Ensure team culture reflects client expectations (e.g., hospitality mindset, professionalism).
• Guide and support on-site teams (e.g., food coordinators, chefs, catering leads) to ensure service excellence.

Performance Management

• Track and report key metrics (e.g., satisfaction scores, participation rates, food waste, budget variance).
• Identify service gaps and lead resolution planning in collaboration with on-site leads.

Compliance & Risk Management

• Support internal and external audits and take corrective actions when required.
• Ensure vendors and subcontractors align with the client's ethical and operational standards.
• Ensures food safety processes are managed, mitigated and prevented.

Innovation & Program Development

• Recommend and implement service innovations (e.g., new menu concepts, sustainability initiatives).
• Collaborate on seasonal campaigns, wellness themes, or cultural events aligned to the client's goals.

Sound like you? To apply, you need to be a:

• Minimum of four years of relevant experience in office operations within the Food and Beverage industry. A background in hospitality or business is preferred.
• Demonstrated strong organizational abilities, proficiency in multi-tasking, and the capacity to prioritize tasks effectively in a busy and dynamic work environment. Willingness to embrace challenges, along with excellent verbal and written communication skills.
• Capacity to maintain high energy levels in a fast-paced setting, with a keen attention to detail. Possesses strong analytical, problem-solving, and financial skills.
• Outstanding interpersonal skills, a good sense of teamwork, and the ability to collaborate effectively with a diverse group of individuals across various job functions.
• Upholds principles, is adaptable, resourceful, and has a positive mindset towards customer service.

Location:
On-site -Singapore
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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Skills Required