Job Description

Regional Network Engineer

The Network Engineer is responsible for designing, implementing, and maintaining the company to facilitate the Global Network and the Virtualized infrastructure necessary to support the company\xe2\x80\x99s applications. This includes configuring and installing networking equipment, troubleshooting issues, and collaborating with cross-functional teams to ensure the smooth operation of the network. In addition, he/she will provide feedback, suggestions, troubleshooting, and guidance to worldwide system/network administrators and global IT support groups. Documents, tracks, and monitors any related problems to ensure a nearly 100% system uptime.

GENERAL RESPONSIBILITIES:

• Responsible for the Global Network design, configuration, monitoring process documentation, and Operational support of company
• Serves as a technical resource to IT Helpdesk Team
• Assist in performing necessary steps for testing new business application software releases and corrective codes on Desktop computers, and servers supplied by the Development team and vendors.
• Provide individual and group instruction, as needed, on the use of equipment, software and network features.
• Work closely with local country/region-based IT functions to implement global initiatives.
• Work closely with local country-based IT functions to support, maintain and enhance the regional IT Infrastructure.
• Manage and lead hardware, software, and network migration and upgrade efforts of varying size and complexity.
• Implement appropriate systems management and operational support tools
• System failure analysis and recovery; ensuring the consistency and integrity of all systems and networks.
• Manage Third Party vendors for delivery of Infrastructure and services.
• Provide L3 technical support across all systems and core infrastructure with multiple Points of Presence that are geographically dispersed
• Out-of-hours will be required as part of this position.
• International travel will be required as part of this position.

QUALIFICATIONS:

• Project Management experience including the coordination of 3 rd party suppliers and partners.
• Good knowledge of Communications and Network Concepts such as Routing, VoIP, firewalls, etc.
• Good ability to identify problems and escalation of problems
• Good ability to liaise with second-line, vendors or third-party support groups.
• Minimum 8 years of experience in configuring and administering routers, switches, Access Points, firewalls, and network products (Cisco / Palo Alto/ Ubiquity)
• Ability to assist and support IT resources remotely.
• Ability to work as part of a team and individually.
• Ability to communicate effectively in English and Chinese

EDUCATION AND EXPERIENCE:

• College-level degree in IT Discipline
• 10 years of relevant experience in the IT Field
• Experience in supporting remote offices
• CCNP certification is an advantage.

Company Reg No.: 201131609D | Licence No.: 11C4684 | Febrianto

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