Job Description

About us

DHL is present in over 220 countries and territories across the globe, making it the most international company in the world. With a workforce exceeding 350,000 employees, we provide solutions for an almost infinite number of logistics needs.

DHL is part of the world's leading postal and logistics company Deutsche Post DHL Group, and encompasses the business units DHL Express, DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight and DHL Supply Chain.

We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place.

Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions - from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between.

We want to be the logistics company people turn to - the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.

Job Responsibilities

• Work with cross functional stakeholders and Operations teams to develop and drive OMS - First Choice and other strategic Ops-Ex programs regionally in line with Strategy 2025
• Drive OMSFC transformation, Continuous Improvement and deliver efficiency by implementing OMS-First Choice and Lean Management principles in the day to day operations (focus First Choice tools, Capability building & others).
• Work with regional and country discipline leads & OMS teams to establish OMS First Choice Standards to deliver/delight our customers.
• Further develop & leverage the Operational and performance data (in collaboration with OMS data systems, and Ops Performance Management) to deliver bottom-line improvements, enable data driven decision making and execution focus at Operations level across all businesses
• Collaborate with regional teams and peers to build local/ in-country skills and capabilities to deliver OMSFC, and 'First Choice' agenda

• Strong operational background and Ops-Ex experience in the supply chain industry
• Good knowledge and experience with Supply Chain Transport and Transport Systems
• Project and Programme Management experience in a highly matrix environment
• Understanding & experience in implementing Standardization and OMS First choice (Six-Sigma, Lean Management, and/or Continuous Improvement tools and programs)
• Experience with data analysis and data visualizations (e.g. PowerBI, etc.) to drive transparency and improvements is desirable
• Strong stakeholder management and collaborative skills across all levels
• Creative/innovative and result oriented mindset is a plus
• Ability to influence decision and facilitate change management
• Advanced proficiency in Office365 tools