Regional Operation Specialist, Digital Banking

Singapore, Singapore

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Lead the design and development of onboarding processes to deliver superior customer experience
Track and monitor onboarding performance
Conduct root cause analysis to identify quality and productivity improvement areas
Drive and manage improvement projects to current onboarding systems and processes

A Bachelor\'s Degree in Finance, Commerce, Accounting or Business equivalent
At least 5 years of working experience, any past experience in banks would be a plus
Experience in project management and bank operations
Experience working with cross-functional, multi-country teams
Excellent communication, planning and organizational skills
Strong analytical and quantitative skills
Demonstrated ability to learn fast, handle multiple tasks, to prioritize those tasks and meet deadlines
High energy, self-motivated, thrives in a fast-paced start up environment
Proficiency in Python/SQL is a plus, but not a must

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