Job Description

Information Technology, Fintech and Telecommunication
18 April 2023

Offered Salary

8000 to $10,000 per month

Experience

5 years

Qualifications

Bachelor\'s Degree

Location

Singapore, Singapore

THE ROLE

• Learn and understand the business performance, user experience, three-dimensional monitoring, AIOps intelligent operation and maintenance, IT service management (ITSM), and DevOps during the digital transformation of enterprises and related technology stacks and trends.
• Gain rich business knowledge and experience, master the pre-sales standard play of customer-centric solutions, create value for customer business, and grow together with customers.
• Learn and deeply understand the service-oriented scenario-oriented capabilities such as advanced unified monitoring, IT service management, operation and maintenance data collection, indicator system consulting and data governance, massive streaming data throughput, storage service technology with efficient processing and cost balance, data analysis, and business call chain tracking.
• Excellent customer program presentation ability, and successful cases of independent completion of pre-sales work for large-scale projects;
• Explore the industry needs and pain points of customers, and design overall program planning and guidance capabilities that meet customers\' actual scenarios, and call high to show solutions business value for customer\'s decision maker;
• POC solution design for intelligent Operation scenarios based on customer needs, with hands-on ability, execute POC, write POC reports, and report POC business value, highlights and advantages of the solution to customer executives;
• Rich experience in bidding. Well prepare the project objective statement and complete the project bidding work.
• Submit analysis reports on a regular basis on the industry, market, user needs, competitors, etc.;
• Provide tracking of international customer needs and demand realization for the company\'s international product design and product development.

REQUIREMENTS

• Solid IT knowledge reserve, and have a global understanding of IT architecture and monitoring and operation system
• Pre-sales, project management or implementation background of large-scale operation and maintenance projects is preferred
• Rich experience in unified monitoring, APM application performance monitoring, AIOps, IT service management (ITSM), business analysis, and operation and maintenance data governance
• Pre-sales or consulting exp in IT operation and maintenance management software companies in the same industry is preferred
• Strong observation and adaptability, high enthusiasm for work, good team spirit, and able to accept short-term business trips

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