Job Description

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.
Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
TikTok is looking to hire a Product Specialist to join our Creator Monetization, Platforms & Search Operations team in Singapore. The Product Operations function works directly with Product, Engineering, Content, Partnerships and Marketing teams to ensure the products we release to our community will delight and maintain a high quality bar.
We're looking for a specialist who has passion for product iteration to support Creator Monetization, Platforms & Search Operations at TikTok. The chosen candidate will help project manage the successful launch and adoption of new features and their future iterations across both creator and user experiences within the Asia-Pacific (APAC), Austraila (AU) and New Zealand (NZ) regions. The goal of a Product Specialist is to drive high impact for their respective product areas. This hugely cross functional role will operate as the connective tissue between product and the rest of the organization and will synthesize product changes, provide feedback to our PMs, educate our users, creators, as well as internal teams.
As a Product Specialist, you will have a boundless love of product, dive deep into details, and have a passion for issues both big and small. In addition, you will be able to analyze performance data and synthesize those findings and present ideas clearly both written and orally. Your day-to-day will include interfacing with PMs and operations teams, and leading your team of specialists to execute within cross-functional product groups as well as influence and communicate roadmaps.
RESPONSIBILITIES:

• Work cross-functionally with Marketing, PR, and Content teams to guarantee market readiness for product launches, including communications, trainings and support during rollout
• Prioritize APAC, AU & NZ feedback and recommendations; build clear cases for embedding requests within the product roadmap
• Drive beta testing within your region and conduct analysis for respective product areas.
• Be a product expert; serve as a consultant for XFN teams and own product knowledge dissemination in the organization
• Manage bottlenecks/facilitate day-to-day escalations and troubleshooting of issues within the APAC, AU & NZ region
• Gather requirements from internal stakeholders, set clear expectations, and deliver on your commitments
• 2+ years project management experience, with the ability to balance multiple priorities in a fast-paced environment
• Experience working within the Creator Monetization, Platforms, and/or Search product area preferred, but general user-side product experience is ideal.
• Proven track record of operating independently, demonstrating creativity, and managing multiple projects simultaneously
• Ability to initiate and drive projects to completion with minimal guidance
• Candidate will possess the following core hard skills, with the ability to...
• [Analytical]...understand large amounts of data and information
• [Communication]...gather information, synthesize data, and present findings
• [Critical-Thinking]...analyze market dynamics and apply logical thinking
• [Detail Oriented]...focus on a multitude of product details and data analytics
• Prior experience working in consumer technology preferred
• Relevant undergraduate degree

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.